Program Manager - Edtech || Remote role with 20% travel
About The Position
The Program Manager plans, schedules, and tracks programs within the Business Unit, partnering with technical product management, architecture, engineering, and business stakeholders to deliver digital solutions. The role leads planning, communication, and coordination for large-scale software development programs, including transitional and operational work beyond the software delivery end date. The Program Manager is accountable to sponsors for program schedule and quality and may provide platform-level leadership, resolve risks, guide agile teams, and communicate program status. This is a remote role for candidates located in the New York/New Jersey area, with up to 20% occasional travel. Travel expenses are not paid by the client. The position requires working in the Eastern time zone.
Requirements
- At least 7 years of agile project management experience with progressively increasing responsibility, including managing project timelines and scope to meet business requirements.
- In-depth knowledge of software development and adoption; Ed Tech experience is ideal.
- High proficiency in JIRA, Confluence, and Smartsheet.
- Ability to produce detailed JIRA dashboards and reports and use Smartsheet to manage complex programs.
- Self-motivated and well-organized, with the ability to prioritize tasks and work well under pressure.
- Ability to work collaboratively with a broad range of stakeholders.
- Ability to travel occasionally and work in the Eastern time zone.
- Must be located in the New York/New Jersey area.
Nice To Haves
- Certified Scrum Master (CSM) certification.
- PMI Agile Certified Practitioner (PMI-ACP) certification.
- Scaled agile experience or certification.
- Familiarity with Microsoft Teams and Slack.
- Experience as a scrum master.
Responsibilities
- Facilitate delivery of large cross-team programs, driving commitments to completion on time and with quality.
- Facilitate project initiation, track milestones, resolve risks, and manage dependencies from development through testing and release.
- Plan work beyond software deliverables when needed, including customer testing and go-to-market planning.
- Manage complex dependencies and escalate issues across impacted projects, programs, and teams.
- Drive scaled agile planning and execution methodologies where needed.
- Partner with product and engineering leadership across multiple platform teams and facilitate cross-team alignment meetings, including platform-wide demos.
- Champion agile methodologies and adherence to the SDLC; coach teams on agile practices.
- Ensure projects follow the SDLC, including maintaining a prioritized backlog, documented delivery plan, iteration 0, and identified dependencies.
- Own program communication plans, status reporting, and stakeholder communications for senior leaders and agile teams.
- Organize program notes, action items, risks, and documentation; ensure decisions and action items are recorded and resolved.
- Promote transparency and buy-in on key decisions, remove impediments, and drive issue resolution and risk mitigation.
- Ensure customer support is appropriately prioritized and service-level agreements are honored.
- Ensure agile ceremonies occur and produce valuable outcomes, and drive continuous team improvement.
- Assist with Product Operations requests, including rostering, metrics, and reporting.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
