Program Manager- Data Center

Shermco Industries, Inc.•Irving, TX

2d•$165,000 - $190,000

About The Position

Shermco Industries is seeking a Program Manager for its Data Center work. The role is based in Irving, Texas, with a hybrid option, or can be remote within the United States. The Program Manager is part of the PMO and reports to the Senior Director of Program Management. Prior data center experience is required. The Program Manager owns client programs from a commercial, operational, and customer relationship perspective. The role oversees project financials, contracts, scope, forecasting, margins, risks, and execution, while coordinating Shermco organizations, branches, service groups, technicians, engineers, and subcontractors. The position also develops strategic account plans, supports customer infrastructure and reliability objectives, and identifies opportunities for repeat business and expanded services. The Program Manager serves as the primary client interface and leads executive customer reviews, internal coordination, project updates, and leadership reporting. The role promotes consistent safety, estimating, project-control, documentation, and execution standards across participating teams and branches.

Requirements

5–10 years of program or project management experience, ideally managing a national account across multiple sites.
Prior experience in the data center space.
Experience in electrical construction, NETA testing, electrical commissioning, engineering services, industrial field services, power systems services, electrical infrastructure, or a related technical field, with working knowledge of medium- and low-voltage electrical systems.
Demonstrated financial literacy and ability to interpret project financials.
Experience managing or overseeing large programs or projects exceeding $1 million.
Proven ability to coordinate multi-site or multi-branch operations.
Strong executive communication and stakeholder management skills.
Strong financial acumen, including budgeting, forecasting, and margin management.
Experience interpreting contracts and managing change orders.
Proven ability to lead large field teams and multidisciplinary resources.

Nice To Haves

Bachelor’s degree.
PMP certification or formal project management training.
Background in utility, industrial, data center, or mission-critical environments.
Experience managing enterprise-level customer relationships.

Responsibilities

Understand project profit and loss, contract requirements, and scope of work.
Protect and improve project margins through disciplined execution and maintain accurate forecasts through project completion.
Develop and maintain 12–24 month strategic account plans aligned with customer capital programs and operational priorities.
Maintain executive-level relationships with National Account stakeholders and facilitate annual strategic planning sessions with customers and internal leadership.
Align Shermco service capabilities with customers’ long-term infrastructure and reliability needs.
Coordinate execution across Shermco organizations, branches, and service groups.
Lead recurring internal program coordination meetings, resolve inter-branch operational conflicts, and ensure consistent execution standards.
Establish and maintain standardized reporting structures and communication cadence across participating branches.
Monitor estimate-to-actual performance, identify indicators of margin erosion or project risk, and track change order capture rates and financial performance drivers.
Lead quarterly financial performance reviews with executive leadership.
Interpret and manage contract requirements, clarify scope, enforce structured change management, lead RFI development and tracking, and prevent unauthorized scope execution.
Develop and maintain formal project and program risk registers covering safety, margin, capacity, contractual, and reputational risks.
Conduct monthly program risk reviews, escalate material risks, proactively mitigate safety, financial, schedule, and resource risks, and lead contingency and recovery planning.
Promote consistent safety compliance, estimating discipline, project controls, and documentation standards across the program.
Lead program-level lessons-learned reviews to improve future execution.
Serve as the primary client interface, maintain quarterly executive touchpoints, and lead Executive Business Reviews.
Own resolution of escalated operational or service issues and monitor customer satisfaction and service quality metrics.
Lead project update meetings and executive briefings, navigate conflict professionally while protecting Shermco’s interests, and develop repeat-business opportunities.
Lead cross-functional teams including technicians, engineers, and subcontractors; conduct structured project kickoff meetings; drive execution quality; minimize rework; and ensure disciplined documentation and turnover.
Identify opportunities to expand Shermco services within strategic accounts, ensure pricing alignment across regions and branches, and participate in reviews of large proposals for strategic alignment.
Prevent uncoordinated pricing or discounting across Shermco regions and support capture strategies for large capital projects.
Provide senior leadership with project performance updates, risk summaries, financial forecasts, and mitigation plans.
Participate in post-project reviews and lessons-learned sessions.