Program Manager - TD Risk & Forecasting, Tech Deployment PMO

Amazon•Nashville, TN

About The Position

The Amazon Robotics Worldwide Tech Deployment organization is seeking a Risk and Forecasting Program Manager to drive financial excellence and strategic risk management across our technology deployment programs. This role will develop comprehensive financial forecasts for multi-site deployment projects, track expenditures against approved budgets and Capital Acquisition Requests (CARs), and create financial models that support critical program decisions. The successful candidate will leverage deployment team data through Governance and Compliance channels to conduct business risk analysis, assessing resource utilization patterns, capacity constraints, and gearing ratios to identify potential program risks. Key responsibilities include owning headcount forecasting across all regions and teams, analyzing gearing ratio effectiveness to inform workforce planning decisions, and monitoring resource trends across concurrent projects. The role requires partnering with Finance teams to manage CARs, ensure proper budget allocation, and align workforce planning with organizational targets. The ideal candidate will deliver regular financial insights through Monthly and Quarterly Business Reviews, maintain dashboards and metrics reports for stakeholder visibility, and provide data-driven recommendations to leadership on risk mitigation strategies while ensuring compliance with financial reporting requirements and organizational standards.

Requirements

3+ years of program or project management experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams

Nice To Haves

3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules

Responsibilities

Financial Forecasting & Planning: Develop and maintain comprehensive financial forecasts for technology deployment projects across multiple sites and programs
Track project financial status against approved budgets and Capital Acquisition Requests (CARs)
Create financial models and business cases to support program approval and resource allocation decisions
Partner with Finance teams to unlock and manage Build CARs, ensuring proper budget allocation for Work Orders and Purchase Orders
Project Financial Status Tracking: Monitor and report on project expenditures, budget variances, and financial health across the deployment portfolio
Develop and maintain financial dashboards and metrics reports for stakeholder visibility
Deliver regular financial status updates through Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs)
Ensure compliance with financial reporting requirements and organizational standards
Resource Management & Business Risk Analysis: Leverage data from deployment teams through G&C (Governance and Compliance) to conduct comprehensive business risk analysis
Analyze resource utilization patterns, capacity constraints, and deployment team gearing ratios to identify potential program risks
Assess the business impact of resource bottlenecks, capacity gaps, and allocation conflicts across the deployment portfolio
Collaborate with deployment teams to understand resource forecasts and identify risks to project delivery timelines
Evaluate trade-offs between resource availability, project priorities, and business objectives
Provide data-driven recommendations to leadership on resource-related risks and mitigation strategies
Monitor resource trends across multiple concurrent projects to proactively identify systemic risks
Gearing Ratios Assessment & Headcount Forecasting: Own and maintain headcount forecasting for technology deployment programs across all regions and teams
Develop monthly and quarterly headcount projections aligned with deployment pipeline and program demands
Assess existing gearing ratios for technology deployment resources across different site types, deployment phases, and regional teams
Analyze gearing ratio effectiveness and identify gaps or inefficiencies in current resource models
Collaborate with TD teams to understand current staffing patterns and capacity constraints
Provide data-driven insights on gearing ratio performance to inform future workforce planning decisions
Track headcount utilization against forecasts and adjust projections based on actual deployment patterns
Support strategic workforce planning through headcount trend analysis and capacity modeling
Partner with Finance to ensure headcount forecasts align with budget planning and organizational targets