Program Manager, Summer Session

University of ChicagoChicago, IL
$60,000 - $75,000

About The Position

The Program Manager plays a vital role in supporting both large-scale projects and smaller initiatives within the Summer Session office, with a primary focus on pre-college programs and associated residential programming. This position takes a holistic approach to program coordination and management, including marketing and promotion, residential programming coordination, and student services.

Requirements

  • Minimum requirements include a college or university degree in related field.
  • Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Nice To Haves

  • Bachelor’s degree.
  • Minimum two years experience supporting programs in an academic setting, university administration, or a university environment.
  • Background in program development and management, advising, or a related area.
  • Valid driver's license.
  • Strong and broad computer skills (word processing, database, spreadsheet, e-mail, and web), including a strong knowledge of Microsoft Office Suite.
  • Demonstrated ability to master database programs and learn new technologies.
  • Learn new programs and applications as needed.
  • Excellent written and oral communication skills.
  • Strong verbal and written communication skills.
  • Commitment to customer service and engage with diverse populations.
  • Detail-oriented with strong organizational and problem-solving abilities.
  • Capacity to manage multiple tasks efficiently while meeting deadlines.
  • Work independently and collaboratively within a team.
  • Discretion and confidentiality in handling sensitive information.
  • Navigate stressful situations effectively.

Responsibilities

  • Coordinates the planning and execution of pre-college academic credit, non-credit, and residential programs in collaboration with summer staff.
  • Manages special non-credit undergraduate and pre-college initiatives, overseeing all aspects of project management such as communications, room reservations, event logistics, and co-curricular program development.
  • Facilitates program development, evaluation, and assessment of community impact to ensure continuous improvement and excellence.
  • Serves as a liaison to campus offices that deliver essential services and support for summer programs.
  • Assists with large-scale events, including orientation and weekend field trips for pre-college students.
  • Works with the Residential Program Director to assist in supervising residential staff, supporting operational needs, programming, and events.
  • Offers support to student staff programming, including occasional evenings and weekends during peak program periods (June–September).
  • Assists with the coordination of student arrival and departure days, providing support to students, staff, and other stakeholders.
  • Manages the acquisition and distribution of program supplies for events and activities.
  • Contributes to the development and execution of promotional strategies for summer undergraduate programs.
  • Organizes and facilitates meetings with key partners, faculty, and instructional staff.
  • Collects and analyzes program data to inform evaluation, reporting, and development of best practices.
  • Coordinates academic field trips and course-related events as needed.
  • Provides front office support during peak periods, serving as a primary point of contact for staff, students, and parents.
  • Manages special projects and administrative assignments as required.
  • Analyzes program budgets and recommends or makes budgetary recommendations.
  • Has moderate/high levels of interactions with faculty, researchers and staff for committee work or information.
  • Performs other related work as needed.

Benefits

  • The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off.
  • Information about the benefit offerings can be found in the Benefits Guidebook .
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