Program Manager - Student Advocacy & Accountability (Student Organizations)

Louisiana State University•Union, NJ

14h

About The Position

Louisiana State University invites applications for the position of Program Manager for Student Advocacy & Accountability (SAA) . Reporting to the Associate Dean & Director of SAA, this position provides leadership and oversight for the accountability processes involving student organizations, fraternities and sororities, and sport clubs, as well as the administration of the Code of Student Conduct. The Program Manager is responsible for prompt, impartial, thorough, and equitable investigations of alleged violations of University policies, developing proactive prevention and harm reduction initiatives, and building collaborative partnerships across campus and with external stakeholders. The position manages an Investigation Support Team composed of trained volunteer staff to assist with large-scale investigations. OPPORTUNITIES FOR LEADERSHIP: Advance the Support for Student Organizations With relationship building at the forefront, the Program Manager will create proactive interactions between SAA and student organizations outside of the conduct process. This will require the Program Manager to develop resources, presentations, training modules, and harm reduction initiatives to assist student leaders with judicial/standards boards, compliance, and policy education. Optimize Communication Flow with External Partners Strong partnerships with national organization headquarters are critical to effective collaboration. The Program Manager will assess and enhance communication strategies with key partners to promote timely problem-solving, shared goals, and consistent standards. Develop and Lead the Investigation Support Team The Program Manager will create a new adjunct investigation program from the ground up, including the recruitment, training, and ongoing oversight of volunteer staff members to assist with large-scale or complex investigations. The creation of the Investigation Support Team will expand departmental capacity, ensure timely case resolution, and strengthen the consistency and quality of investigative processes. ATTRIBUTES OF THE SUCCESSFUL CANDIDATE: A collegial team player who actively builds authentic and mutually beneficial relationships with students, advisors, campus administrators, and external partners. A strong problem-solver who is solutions-oriented to meet students’ needs. An effective communicator across stakeholders. Dedicated to high-quality work, professionalism, and confidentiality. Committed to continuous improvement, innovation, and student-centered decision-making. Able to manage a high caseload in a fast-paced environment, with strong organizational and project management skills. Open to feedback and committed to collaborative problem-solving. ABOUT THE DIVISION OF STUDENT AFFAIRS PRIORITIES: Three priorities guide our work in the Division of Student Affairs. Foremost, we maintain a commitment to quality which is rooted in the belief that LSU students deserve our best effort. Every interaction we have with students should communicate care, relevance, polish, and attention to detail. We work to ensure every space, place, and staff-to-student interaction communicates a sense of home to students. Finally, we design programs, services, events, and experiences with everyone in mind .

Requirements

A Bachelor’s Degree and at least three years of related professional experience working with student conduct, fraternities and sororities, student organizations, sport clubs, or closely related experience.
OR Master’s Degree from an accredited institution of higher education and at least one year of related professional experience working with student conduct, fraternities and sororities, student organizations, sport clubs, or closely related experience.
LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.

Nice To Haves

Master’s Degree from an accredited institution of higher education and at least five years of experience working with student conduct, fraternities and sororities, student organizations, sport clubs, or closely related experience.
Knowledge of legal issues related to higher education and student due process rights.
Experience in curriculum/training development and implementation.
Experience with Maxient or other case management tracking tools.

Responsibilities

Facilitate the formal and informal resolution process for student organization, fraternity/sorority, and sport club conduct cases.
Conduct prompt, impartial, thorough, and equitable investigations of alleged violations of the Code of Student Conduct and other University policies.
Support student organizations through resource development, trainings, educational programs, and harm reduction initiatives.
Advises the Judicial Branch of the LSU Student Government, providing guidance on procedures, policy interpretation, and leadership development.
Recruit, train, and coordinate Investigation Support Team members to assist with complex or large-scale cases.
Leads the Student Organization Accountability Team and represents the department in prevention, compliance, and policy development efforts related to student organizations.
Coordinates the University Hazing Education & Compliance Committee, ensuring LSU’s compliance with state and federal hazing prevention and education laws, including the Max Gruver Act (2018), the Stop Campus Hazing Act (2024), and the Caleb Wilson Act (2025).
Conducts investigations and adjudication of organizational and individual cases in accordance with the Code of Student Conduct and other University policies.
Coaches student leaders and organizations on policy compliance, operational best practices, and harm reduction strategies.
Recruits, trains, and manages Investigation Support Team members for high-volume or complex cases.
Advises the Judicial Branch of LSU Student Government, providing guidance on procedures, policy interpretation, and leadership development.
Assists with academic integrity case resolution, including investigations and sanction implementation as assigned.
Assists with University Hearing Panel (UHP) processes as needed, including preparation, logistics, and follow-up in coordination with the designated UHP lead.
Designs, implements, and assesses prevention and harm reduction strategies for student organizations.
Tracks and ensures timely completion of sanctions and outcomes.
Develops and delivers training for student leaders, advisors, and investigation team members.
Coordinates institutional hazing prevention and compliance initiatives, ensuring all education, reporting, and enforcement efforts align with state and federal requirements.
Manages Maxient caseload, ensuring case progression and compliance with timelines.
Coordinates communication with campus partners, national organizations, and community stakeholders.
Oversees budget for organizational conduct programming and training.
Contributes to policy development, review, and implementation related to student organization accountability and student conduct processes.
Ensures quality, accuracy, and continuous improvement in all programs, communications, and processes.
Supports divisional initiatives such as Move-In Day, Welcome Week, Family Weekend, Career Expo, Disability Services Finals Testing, and other special projects (minimum of 40 hours per year).

Benefits

LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance.
Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume