Program Manager Senior

USAA•San Antonio, TX

1d•$103,450 - $197,730•Hybrid

About The Position

The Program Manager plays a pivotal role in driving high-impact financial and strategic initiatives that support the organization’s financial health, regulatory compliance, and operational excellence. This role is responsible for managing cross-functional initiatives that align with the CFO’s strategic agenda, including finance transformation, cost optimization, regulatory readiness, and data governance. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is not available for this position.

Requirements

Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of project and / or program management experience, including experience defining a new program and/or managing large-scale projects
Proficient experience in Principles of Project, Program or Portfolio Management to develop multi-year business plans.
Proficient knowledge of program efforts management tools and methodologies.
Understanding and demonstrated application of risk management policies and procedures.
Knowledge of program management methodology and techniques; program performance evaluation and change management principles.
Experience maintaining and reporting on work effort(s) budgets / methodologies.
Proficient experience in USAA’s change management methodology or similar industry change management methodology.
Demonstrated experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals.

Nice To Haves

US military experience gained through military service or gained as a military spouse / domestic partner.

Responsibilities

Lead the planning, execution, and delivery of finance-related initiatives across the enterprise.
Collaborate with Finance, Risk, Compliance, Technology, and Business Units to define initiative goals, scope, and success metrics.
Develop initiative roadmaps, manage timelines, and coordinate resources across multiple workstreams.
Monitor initiative performance, identify risks, and implement mitigation strategies.
Provide regular updates and insights to senior finance leadership.
Ensure initiatives comply with financial regulations and internal control standards.
Support change management, stakeholder engagement, and adoption of new processes or systems.
Track initiative outcomes and contribute to continuous improvement efforts.
Negotiates agreements, settles disputes equitably and diffuses situations.
Negotiates program tradeoffs with IT and the business as the program develops to ensure alignment of demand to capacity.
Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required).
Adheres to governance rigor required for work efforts.