Program Manager, Regional Hub for Immigrant Families

EDUCATION AND LEADERSHIP FOUNDATION•Fresno, CA

2d•$70,000 - $75,000•Onsite

About The Position

The Project Manager will oversee the administration and operation of the Regional Network Hub, serving as a key liaison between local organizations, the Immigrant Legal Resource Center (ILRC), and the California Department of Social Services (CDSS). The role requires strong leadership, strategic planning, and coordination skills to ensure efficient service delivery and collaboration across multiple stakeholders. The Project Manager ensures effective coordination of the Regional Network Hub, overseeing service delivery, partnerships, and compliance. This role manages staff, facilitates community collaboration, and advances legal access and education for immigrant families.

Requirements

3 years of experience overseeing programs, community outreach, or nonprofit administration.
Understanding of immigration policies, legal services, and community advocacy efforts.
Ability to build and maintain relationships with government agencies, nonprofits, and community organizations.
Strong verbal and written communication skills.
Educational background in Public Administration, Public Health, Social Work, Nonprofit Management, or a related field (Master’s preferred or equivalent experience).
Experience managing budgets, grants, compliance reporting, and proficiency in Microsoft Office and project management tools.
Insurability under ELF’s vehicle insurance policy and/or approved exemption
Mandated Reporter Training, Sexual Harassment Prevention & Response Training, and Other Required Trainings
Negative TB Results (screening, skin, blood, or x-ray)
Background Check clearance and/or approved exemption through ELF and FUSD
Lingual & Literacy Assessments for language requirements as implemented
Able to hear staff on the phone and those served in person, and speak clearly to communicate information to patients and staff.
Able to read memos, computer screens, personnel forms, and clinical and administrative documents.
Able to use fingers and hands to type on a keyboard or phone, print or scan documents, etc.
Able to sit or stand at a desk for extended periods

Nice To Haves

Bilingual (English/Spanish or other relevant languages) preferred.

Responsibilities

Manage the daily operations and overall administration of the Regional Network Hub, ensuring the effective execution of services and strategic goals.
Serve as the primary liaison between ILRC, CDSS, and community partners, fostering collaboration and ensuring alignment with state and regional objectives.
Develop and implement effective strategies to provide legal referrals, rapid response coordination, and community support services tailored to immigrant families.
Oversee and provide guidance to Community Educators and ensuring staff are equipped to meet program objectives and community needs.
Organize and facilitate bi-monthly meetings with partner organizations to strengthen regional collaboration, share best practices, and address emerging challenges.
Ensure adherence to grant requirements, maintain accurate documentation, and oversee budget management to align with funding guidelines and reporting obligations.
Monitor and assess program effectiveness by tracking service delivery metrics, community impact, and key performance indicators to inform improvements.
Support the organization in planning and execution of Lead Know Your Rights education initiatives, public awareness campaigns, and engagement efforts to ensure immigrant communities have access to critical information.
Establish and strengthen relationships with legal service providers, schools, health clinics, and other institutions to expand available resources and services.
Oversee the development and dissemination of accessible legal information through printed materials, digital platforms, and in-person events.
Identify gaps in services and collaborate with stakeholders to develop and implement solutions that address the evolving needs of immigrant communities.
Coordinate efforts to respond to immigration enforcement actions, deportation risks, and other legal emergencies by working closely with community partners.
Maintain organized records, case tracking systems, and service documentation to ensure accurate reporting and compliance with funding requirements.
Identify and pursue opportunities to secure additional funding, grants, and resources to sustain and expand program initiatives.
Represent the organization at regional and statewide meetings, conferences, and advocacy events to promote policy changes and elevate community needs.
Work collectively with other employees and staff to cultivate a service environment that supports and advocates for people from all backgrounds, including people facing systemic discrimination or oppression such as immigrants regardless of national origin, the LGBTQIA+ community, minorities, disabled persons, victims of hate/crime, etc.