Program Manager, RCM IT

Commence • Virginia Beach, VA

just now • Hybrid

About The Position

At Commence, we’re the start of a new age of data-centric transformation, elevating health outcomes and powering better, more efficient process to program and patient health. We combine quality data-driven solutions that fuel answers, technology that advances performance, and clinical expertise that builds trust to create a more efficient path to quality care. With human-centered, healthcare-relevant, and value-based solutions, we create new possibilities with data. We provide proof beyond the concept and performance beyond the scope with a focus on efficiencies that transform the lives of those we serve. With a culture driven by purpose, straightforward communication and clinical domain expertise, Commence cuts straight to better care. The Program Manager serves as the program delivery team accountable for overall program execution, client relationship management, and strategic alignment with DHA and military health stakeholders. This individual will serve as the primary point of accountability to the Contracting Officer Representative (COR) and be responsible for driving successful delivery across all program phases from MVP through full operational capability.

Requirements

• 7+ years of progressive federal program or project management experience
• Demonstrated experience managing AI/ML, SaaS, data analytics, or health IT programs for DHA, MHS, VA, CMS, or comparable federal or state health agencies
• Working knowledge of medical coding and revenue cycle operations, including DNFC, A/R days, clean claim rate, and the denials and appeals lifecycle
• Ability to coordinate cross-functional teams and manage competing priorities across concurrent work.
• Strong executive communication skills; ability to brief senior government officials and COR/CO on program status and risk
• U.S. Citizenship required
• Ability to obtain and maintain government clearance

Nice To Haves

• PMP or equivalent strongly preferred

Responsibilities

• Own program execution against contract milestones, deliverable schedule, resource management and performance standards across both autonomous coding and denials management workstreams
• Lead kickoff, quarterly in-process reviews, governance forums, and stakeholder engagement activities including site visits to DHA facilities and pilot MTFs
• Provide executive-level risk identification, escalation management, and corrective action planning
• Drive cross-functional coordination between technology , data, clinical coding, revenue cycle, cybersecurity personnel
• Oversee development and maintenance of all programmatic deliverables
• Build and maintain positive working relationships with government stakeholders, manage expectations, and foster cross-organizational collaboration
• Champion change management and user adoption across coder, revenue cycle, and clinical leadership communities
• Ensure contractor compliance with DoD and DHA security, privacy, personnel, and reporting requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees