Program Manager, Quality Employment

AARP•Washington, DC

1d•Hybrid

About The Position

AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope. The Program Manager, Quality Employment, will lead the design and implementation of a strategic project portfolio focused on creating pathways to jobs that are stable, fairly paid, and age inclusive. This role requires deep knowledge of workforce development ecosystems, labor market dynamics, and the unique challenges facing low-income workers. The Program Manager will cultivate relationships with leading organizations, funders, and practitioners in the field; identify and steward grantmaking opportunities; and synthesize insights from research, policy, and practice to inform internal strategy and external communications. The ideal candidate is a strategic thinker and relationship-builder with a commitment to advancing evidence-informed solutions that support economic mobility for older adults.

Requirements

Bachelor’s degree
5+ years’ experience in workforce development, talent management, organizational development, human resources, business or related fields
Demonstrated ability to support a complex array of projects, operational and strategic goals
Ability to cultivate and sustain relationships with internal and external stakeholders
Experience preparing briefings, reports, and presentations for internal and external audiences
Highly developed problem-solving skills; team player with an entrepreneurial mindset
Ability to thrive in a fast-paced environment and meet tight deadlines, working on multiple concurrent programs requiring data, design, and project planning/management
Regular and reliable job attendance
Effective verbal and written communication skills
Exhibit respect and understanding of others to maintain professional relationships
Independent judgement in evaluation options to make sound decisions
In office/open office environment with the ability to work effectively surrounded by moderate noise

Nice To Haves

Experience working with low-income and older populations

Responsibilities

Sets strategies, identifies opportunities, and develops and implements project, programs, procedures to support the organization.
Provides support to staff, volunteers, and/or vendors to obtain goals.
Supports development and management of budgets.
Monitors performance and recommends changes.
Plans, organizes, and implements assigned projects/procedures across a program or programs.
Determines resources needed, tracks budgets, determines scope and execution, tracks progress towards milestones, establishes timelines, and evaluates progress.
Ensures adherence to internal and external quality standards.
Organizes teams and leads internal and external team members and stakeholders to deliver on goals.
Establishes communication plans and ensures internal/external stakeholders are informed regarding processes and impact.
Evaluates existing programs/processes to identify improvements and to measure performance against programmatic goals and desired outcomes.
Analyzes and tests current processes and systems to determine effectiveness and efficiency.
Develops and implements solutions that are effective, efficient, and align with enterprise goals.
Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business.
Uses data to identify program and process enhancements to achieve outcome measures.
Evaluates and advises on existing programs/processes to improve outcomes.
Engages stakeholder and partners as necessary to communicate program intent, identify areas for collaboration, and improve programmatic outcomes.
Develops communications related to priority programs, processes, and initiatives.

Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.

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