Program Manager, Physical Security Technology (Global Security)

RBC•Toronto, ON

2d•Onsite

About The Position

The Program Manager, Physical Security Technology, will lead the modernization of our enterprise physical security technology program across 25+ countries. In this role, you will champion the strategic vision, deployment, and evolution of our integrated security systems while fostering collaborative partnerships across the organization and with external vendors. Your ability to tell a compelling story about our security initiatives, navigate complex organizational dynamics, and drive sustainable change will directly contribute to protecting RBC's employees, clients, and assets.

Requirements

5+ years of proven experience leading large-scale, complex multi-country programs or technology initiatives with demonstrated success in standardization and global operations
Experience managing programs or projects involving significant technology change, including third-party vendor management
Exceptional storytelling and communication abilities; skilled at translating complex initiatives into clear, compelling narratives for diverse audiences (executives, technical teams, business partners)
Ability to understand and communicate investment value, budget implications, and financial metrics to finance and C-suite stakeholders
Proven interpersonal and relationship-building skills with the ability to influence stakeholders, navigate organizational dynamics, and build consensus across competing priorities.
Strong change management capabilities with experience successfully driving organizational adoption of new processes, systems, or initiatives.
Demonstrated ability to manage vendor partnerships and external relationships with strong contract and performance management skills
Ability to recognize security vulnerabilities and respond to technology incidents with sound technical judgment
Experience translating ambiguous strategic goals into structured plans, execution roadmaps, and measurable outcomes

Nice To Haves

Degree/Diploma in business, organizational leadership, computer engineering or related fields.
Project Management Professional (PMP) certification
Certification in Change Management
Banking experience
Knowledge of networking, and security infrastructure

Responsibilities

Lead the strategic vision, modernization, and lifecycle management of enterprise physical security technology systems globally across 25+ countries, serving as an advocate for program success across all stakeholder groups
Build and maintain strong vendor relationships and partnerships, including contract oversight, SLA monitoring, and strategic business reviews; position vendor solutions as competitive advantages to internal stakeholders
Develop and communicate clear implementation frameworks, driving adoption and alignment across global operations through compelling business cases and executive storytelling
Navigate organizational complexity by collaborating with diverse internal stakeholders (Lines of Business, Facilities, IT, Corporate Security, Investigative teams)
Champion change management initiatives to facilitate smooth transitions during system implementations, technology upgrades, and process improvements; communicate value and impact to all organizational levels.
Manage program metrics, reporting, and continuous improvement initiatives to demonstrate value, build stakeholder confidence, and inform strategic decision-making.
Provide strategic guidance on system enhancements and operational improvements, translating technical capabilities into business benefits
Establish data-driven program governance using performance metrics and validated assumptions to protect scope and budget