Program Manager, People Enablement Operations - (Temporary - End of May 2027)

ARC'TERYX • Vancouver, BC

18d • CA$94,000 - CA$124,000 • Hybrid

About The Position

As the Program Manager, People Enablement Operations, you will be responsible for executing department-wide People, Culture and Transformation planning, operations and corporate services. This role is pivotal in facilitating alignment between the department’s long-term strategic goals with daily business priorities, through managing core rhythms, including quarterly and annual planning, budgeting workflows, and reporting cycles. This is an opportunity to shape how People Enablement supports enterprise priorities at scale, delivering innovation, consistency, and operational excellence. Your experience in strategic planning and corporate services, combined with strong collaboration and communication skills, will enable you to deliver key services to our regional and global partners. This role is primarily based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada. The Global People Enablement and Experience team leads business management, strategic planning, project management, corporate services, employee experiences and events. Through strategic operations, thoughtful experiences, and meaningful activations in our spaces, we create the conditions for teams to thrive. Global People Enablement & Experience is the conduit between People, Culture & Transformation and our cross-company partners - enabling growth, scaling our capabilities and activating our culture to achieve our business goals.

Requirements

• 5-7 years of experience in developing, managing strategic planning programs/workflows and building/delivering corporate services in a scaling business
• Experience in agency/vendor management and in leading the development and execution of project briefs
• Experience in People and Culture related services such as people operations, learning & development, total rewards, people analytics, talent management, systems and/or operations in a global business landscape
• Strong PPT skills, with experience designing and delivering PPT presentations to executives
• Experience in developing and executing annual strategic plans
• Relentless attention to detail and the ability to prioritize multiple tasks to meet deadlines
• Strong verbal and written communication skills, with the ability to provide insights and guide work across the department and business
• Ability to influence and guide without direct control
• Proficient in creating, organizing and leading efficient and effective workflows
• Advanced experience using project management platforms and tools (Monday.com, Smartsheet, Miro, SharePoint, etc.)
• Ability to collaborate cross-functionally in a fast-paced environment to drive results
• Capable of finding simple, scalable solutions for complex problems and developing others to do the same
• Proficient in managing a portfolio of services/projects and leading change through others
• Excellent interpersonal skills, with the ability to build, maintain, and influence relationships at all levels
• Commitment to excellence, continuous improvement, and personal development
• Proactive in identifying the root cause of issues and developing solutions
• Highly flexible and adaptable when faced with ambiguity
• Strong computer skills (especially Microsoft Excel, Visio and PowerPoint)

Nice To Haves

• Passion for getting outside and living it

Responsibilities

• Facilitating strategic planning processes for People, Culture & Transformation, ensuring alignment with enterprise priorities and long-term business objectives
• Managing planning rhythms, checkpoints, and reporting requirements to monitor progress against strategic goals
• Driving continuous improvement in planning processes, tools, and practices to enhance efficiency, transparency, and impact
• Leading and managing budgeting workflows for People, Culture & Transformation, ensuring alignment with cross-functional teams
• Partnering with Global People Enablement & Experience members to gather inputs, validate assumptions, and consolidate inputs into operating budgets
• Overseeing a portfolio of corporate services which will change and evolve with business needs
• Managing business rhythms that enable the PC&T department to meet its weekly, monthly and long-term objectives
• Leading and communicating effectively with partners, including cross-functional teams and external agencies to ensure visibility, engagement, reporting and on-going alignment
• Championing process innovation and optimization within the People Enablement team to continuously evolve operational practices, tools, process and workflow
• Managing assigned end-to-end PC&T projects by owning the intake process, including managing briefs, coordination of timelines across all stakeholders, and facilitating execution through to delivery
• Building and maintaining relationships with key partners across the department, organization and externals
• Other duties as required
• Managing new initiatives in support of our Global/Regional Operating Model
• Leading larger projects and new services as part of our longer-term roadmap

Benefits

• Extended health, dental, and vision coverage
• Mental health support
• Fertility benefits
• Gender-affirming care
• 24/7 Employee Assistance Program (EAP)
• RRSP matching
• Eligibility for Arc'teryx Annual Incentive Plan
• Access to Employee Stock Purchase program (ESPP) where applicable
• Paid time off
• Wellness time
• No Wasted Day program (dedicated paid days to get outside & explore)
• Parental leave top-up
• Nesting period for new parents
• Professional development opportunities
• Arc'teryx Academies (outdoor skill-building events)
• Employee Belonging Councils
• Access to employee discounts and Pro Deals (exclusive discounted pricing on gear)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed