Program Manager, Operations Integration
About The Position
Amerit Fleet Solutions, a leading U.S. fleet maintenance company, seeks an experienced Program Manager - Operations Integration to join our team! This role directly impacts GM level goals and will lead both tactical and strategic programs that enable operational excellence across Last Mile services. The Operations Integration Program Manager requires strong analytical skills, program management fundamentals, and the ability to succeed in an ambiguous environment with significant opportunity to define structure, improve processes, and drive scalable solutions. The successful candidate has a proven work ethic to deliver results, outstanding communication skills, and a bias toward simple and scalable solutions to solve complex problems. This role serves as a central point of contact for cross functional initiatives, ensuring new programs, process improvements, and enhancements are effectively designed, tested, and launched with full field readiness. Adaptability, curiosity, and strong execution discipline are critical. The Operations Integration Program Manager oversees key internal and external relationships, develops complex deliverables, and balances strategic planning with tactical execution. They demonstrate strong business judgment, continuously identify opportunities to improve operational readiness, and introduce best practices that enhance consistency and execution across the network. This role is responsible for diving deep into processes, understanding current capabilities and constraints, and driving successful rollout and adoption of new initiatives. The ideal candidate is an analytical leader who makes data driven decisions and provides clear recommendations to leadership and key stakeholders. Strong written and verbal communication skills are required to influence partners and ensure successful program adoption across a dynamic operating environment.
Requirements
- 6 plus years of experience creating and executing project or program plans on time and within budget
- Highly proficient in Microsoft Excel, PowerPoint, and Word
- Strong analytical background with experience in business analysis or FP&A style work
- Demonstrated success leading complex cross functional initiatives
- Experience in fleet maintenance, field operations, service delivery, or similar industries
- Experience driving process improvement and operational readiness initiatives
Nice To Haves
- Program or Project Management certifications such as PMP, Agile, or Six Sigma
- Experience with program management tools such as Asana, Monday, or Smartsheet
- Experience building or scaling new programs, processes, or operational capabilities
- Experience leading large scale rollouts that required training, communication, and change management
- Experience interfacing directly with large enterprise customers, including presenting to senior stakeholders and influencing outcomes
Responsibilities
- Serve as the owner and champion of multiple complex operational programs and initiatives, including process improvements, system enhancements, field enablement, and readiness planning
- Act as the primary integration lead to ensure all new initiatives are successfully launched with clear processes, training, and operational alignment across the field
- Create detailed project and program plans that include time bound commitments, task owners, milestone tracking, dependencies, and reporting
- Partner cross functionally with Operations, Parts, Supply Chain, Finance, HR, Training teams, and external vendors to align resources and drive execution
- Identify gaps, risks, and inefficiencies in current processes and develop scalable solutions that improve consistency, quality, and performance
- Lead readiness activities including documentation, communication plans, training coordination, and rollout support to ensure successful adoption
- Engage with internal stakeholders and external partners to provide program updates, performance insights, and a clear forward looking roadmap
- Leverage data to assess program performance, identify trends, and translate insights into actionable recommendations
- Present results in clear and structured documentation and presentations, including performance against plan, risks, and mitigation strategies
Benefits
- Full benefits within 30 days
- Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
- 401(k) match program
- Unlimited vacation, holidays, and sick time
- Commitment to your safety through boot and prescription safety glasses reimbursement
- Career and learning development with an extensive training program through our Amerit University
- Employee referral program, up to $500 bonus
- ASE certification program with fee reimbursement and bonus
- Employee recognition platform that includes opportunities to redeem points for merchandise
- Employee Assistance Program (EAP)
- 24/7 nurse triage line
- Employee discounts on cell phone service and entertainment tickets
- Employee resource groups (ERGs) that foster inclusion
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
