Program Manager, Operations Infrastructure

Zoox•Foster City, CA

18h•$137,000 - $172,000

About The Position

We’re reinventing personal transportation—making the future safer, cleaner, and more enjoyable. We’ve created our vehicle specifically for dense, complicated urban environments. Zoox is the only driving vehicle on the market with bidirectional driving capabilities and four-wheel steering, allowing us to maneuver through compact spaces and change directions without the need to reverse. The future is for riders! This role will be responsible for program management of operations infrastructure deployment projects and supporting our autonomous navigation within deployed infrastructure sites. In this role, you will track the progress and support the enablement of our operations infrastructure sites, which perform functions such as vehicle charging, data offload, maintenance and repair, and other services that will support the robotaxi fleet after and before missions. You will work with our hardware, software, and operations teams to ensure the successful deployment of operations infrastructure. A program manager who can operate independently and possesses expertise in managing complex, cross-functional projects in a hardware manufacturing or infrastructure environment is highly desired.

Requirements

Undergraduate degree in engineering, business, environmental studies, or equivalent
5+ years of overall experience and 3+ years of experience in a program management or management consulting role
Demonstrated ability to work in a team environment to achieve business objectives
Open-minded self-starter with the ability to adapt, improvise, and problem-solve
Ability to work independently on multiple tasks and projects with various stakeholders
Technical abilities around organizing and analyzing data, including expertise with using Jira, Microsoft Excel, and Google Suite

Nice To Haves

Past project or professional experience in the AV/mobility/transportation space
MBA or a Masters degree in engineering, or equivalent
Experience working in a fast-paced and evolving environment

Responsibilities

Establish standard reports to provide concise and effective communications to key stakeholders on operations infrastructure program status, issues/risks, and accomplishments
Represent infrastructure teams in the cross-functional process of enabling autonomous driving at Zoox locations
Consolidate all new sites, construction projects, and work tickets into one program for organized delivery and reporting of on-site driving
Bridge the gap between software, safety, product, operations, and infrastructure teams to ensure cohesive site planning
Define a new infrastructure enablement process suited to scale for many sites in many cities
Build decision-making into new sites that accounts for operational costs, vehicle requirements, and software features
Ensure problems are transparent and risks are identified and proactively ensure that risk mitigating actions are ongoing within relevant cross-functional teams
Track the completion of important items for key decisions to be made at each meeting to eliminate bottlenecks and retire risks