Program Manager of Projects

DLB Associates

7d•Remote

About The Position

The Program Manager of Projects (PgM-Projects) is responsible for execution quality, financial performance, and Project Manager development across multiple concurrent commissioning projects. This role is the primary driver of project delivery within the Field Services Group, converting program-level direction into consistent, predictable outcomes at the site level while providing the financial monitoring and demand-side labor forecasting that informs portfolio-level decisions. The Program Manager of Projects partners directly with the PgM-People and PgM-Technical verticals and reports to the Associate Director, ensuring the AD receives accurate delivery and financial reporting without being drawn into project-level execution. The Program Manager of Projects will convert tactical planning to tactical deployment / coordination to meet strategic objectives. The Program Manager of Projects will be self-directed on day-to-day work and receive high level instruction on new projects or assignments. Will execute commissioning and lead project teams and projects of complex scope. Will coordinate activities of other personnel. This person will communicate and operate in line with organizational goals and values, as well as departmental objectives.

Requirements

Knowledge financial acumen - comfortable with project P&L, labor forecasting, and variance analysis.
Skilled in Smartsheet, VantagePoint, and MS Office Suite.
Strong risk identification, escalation discipline, and mitigation planning capability.
Ability to operate effectively in a high growth, distributed, remote environment.
Ability to leverage AI-enabled and digital tools to improve workforce visibility and reporting.
Knowledge of electrical, mechanical, and controls system principles
Skilled at using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management
Skilled in completing assignments accurately and with attention to detail
Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation
Ability to work successfully in a remote environment through effective communication and organizational skills, self-motivation, proactiveness and resourcefulness in a distraction free workspace
Ability to follow company and site safety requirements
Ability to analyze and prepare documents, reports and correspondence
Ability to communicate effectively in both oral and written form (technical and non-technical information)
Ability to communicate effectively directly with clients and serve as primary point of client contact
Ability to work successfully as a member of a team and independently with moderate supervision
Ability to work under pressure and meet close deadlines
Ability to effectively plan and delegate the work of others
Ability to achieve certification for NFPA70E and / or OSHA training as / if required
Organizational skills, with the ability to manage multiple tasks simultaneously
Bachelor's degree in Engineering, Construction Management, or related field - or equivalent experience.
8+ years of commissioning or mission-critical construction experience.
5+ years in a people leadership or resource management role.
Demonstrated ability to manage, develop, and retain technical field teams at scale.

Nice To Haves

Must be located near a major airport.
Must have a valid driver’s license and ability to rent vehicles.
Potential for international assignments.
Potential relocation opportunities may exist per project needs.

Responsibilities

Oversee execution performance across all active commissioning projects and sites, ensuring scope is delivered consistently, on time, and to DLB quality standards.
Directly manage, mentor, and develop Project Managers; elevate capability in planning discipline, risk identification, client communication, and financial management.
Conduct weekly project execution reviews with each PM, covering schedule status, manpower forecast, risks, action items, and deliverables.
Serve as the first escalation point for project-level execution issues; resolve at the PgM level before escalating to the AD.
Validate PM project plans, schedules, and sequencing; identify and correct execution drift early.
Maintain accountability for PM performance standards and prepare PMs for increasing project complexity over time.
Own weekly and monthly financial monitoring across the project portfolio.
Conduct monthly detailed financial reviews with each PM covering labor, expenses, invoicing status, and projected billing.
Report to the AD on any projects not meeting profitability targets, including root cause assessment and defined corrective action plans.
Identify early indicators of budget risk, burn rate anomalies, or emerging change-order drivers and escalate with recommended mitigation.
Ensure PMs maintain accurate, current financial records and that backlog, SOV, and VantagePoint data are updated as part of the monthly invoicing cycle.
Consolidate project manpower forecasts into a program-level demand signal.
Coordinate monthly with PgM-People to compare the demand signal against the workforce supply signal; identify resourcing gaps or capacity surpluses.
Present combined demand/supply analysis to the AD to support hiring, business development, and resource reallocation decisions.
Provide the AD with a high-level weekly portfolio summary covering budget, schedule, manpower, and client relationship health across active projects.
Maintain active working relationships with client program representatives across assigned projects; support alignment, issue resolution, and client satisfaction.
Mentor and assist Project Managers in managing key client interactions, escalations, and high-stakes communications.
Conduct regular site visits to assess project health firsthand, reinforce client relationships, and provide PM coaching in the field.
Identify and surface follow-on work opportunities during client and site engagement.
Support the RFP and proposal development process by providing execution scope review, manpower planning input, and project risk assessment.
Communicate resource and operational impacts associated with anticipated awards to the AD in advance of contract execution.
Contribute to routine reporting by preparing the execution and financial performance sections for AD review and compilation.
Completion of Assigned Tasks and Deliverables on Time and on Budget
Performs Other Related Duties as Assigned

Benefits

Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
Flex spending accounts (FSA)
Dental and vision plans
Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
401k with company match and self-directed brokerage account option
PTO including additional paid time off during the last week of the year
Company paid life insurance coverage for employees and their eligible dependents
Short and long-term disability, AD&D coverage
Professional development opportunities, tuition reimbursement and professional licensing assistance
Paid parental leave after one year of employment