Program Manager Maternal Services - Perinatal Admin

CHRISTUS Health•Alexandria, LA

About The Position

Develops and leads nursing maternal/perinatal initiatives for the CHRISTUS location, working with the Maternal Medical Director to oversee facility perinatal practice. Works with regional clinical leaders through the Regional Advisory Council (RAC) to develop and implement clinical strategies, policies, and practices across the region, aligned with the CHRISTUS Health System and guided by High-Reliability Principles. The role advances nursing standardization, evidence-based practice, operational excellence, and optimal patient care performance. Establishes strategies for service-line initiatives, education and competency, physician collaboration, integration, outcomes, and resource utilization to support service-line growth, efficiency, compliance, safety, and patient experience. Regularly and actively participates in maternal care at the facility where program manager services are provided, as well as ongoing staff and team-based education, simulations, and training in perinatal patient care.

Requirements

Bachelor of Science in Nursing.
Presentation and communication skills.
At least 5 years of clinical experience in perinatal nursing.
Registered Nurse license in the state of employment or compact.
Certification in Neonatal Resuscitation Program.
Certification in AWHONN Intermediate Fetal Monitoring.
Knowledge of health care professional education and continuing educational requirements.
Strong knowledge of clinical care processes across nursing clinical disciplines throughout the continuum of care, and demonstrated expertise applying clinical technology to these processes.
Maintain current, evidence-based practice.
Knowledge of computer programs such as Microsoft, Excel, PowerPoint, and Access.
High level of interpersonal skills, tact, and diplomacy to deal effectively with a wide variety of internal and external stakeholders.
Strong interpersonal and negotiating skills.

Nice To Haves

Experience leading unit or facility initiatives.

Responsibilities

Meet the expectations of applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Participate in planning the service-line vision and strategy and in developing, implementing, communicating, and promoting strategic plans.
Co-chair the facility’s Maternal QAPI Committee with the Maternal Medical Director.
Ensure core functions and the facility’s Maternal Program Plan are followed and performance indicators comply with benchmarks and standards; formulate plans when performance is off track.
Support and direct ministries when indicators are not meeting targets to ensure successful corrective action.
Serve as a subject matter expert, or identify appropriate contributors, for developing and implementing evidence-based maternal/perinatal nursing policies, procedures, and standards of care related to patient care, safety, and resource stewardship.
Monitor progress of action and strategic plans and manage approved deviations from plans.
Manage resource forecasting for business and financial resources, identify gaps in resources, skills, or training, and develop strategies to address them.
Provide ongoing leadership and training so team members are focused, committed, and capable of producing expected results.
Assist in establishing and implementing System policies, procedures, and standards.
Communicate effectively with staff orally and in writing to support understanding, ownership, and accomplishment of goals and objectives.
Promote teamwork, monitor team-member feedback, and support effective communication and understanding of organizational direction and expectations.
Establish and monitor department quality objectives, milestones, and benchmarks.
Develop and implement tools to measure performance against standards and document and regularly report project and routine-assignment status.
Lead the establishment of departmental programs that promote exceptional maternal care.
Participate in ongoing staff and team-based education, simulations, and training in perinatal patient care.
Regularly and actively participate in maternal care at the facility where program manager services are provided.