Program Manager, IT Cybersecurity

Aprio•Atlanta, GA

About The Position

Aprio is seeking a Program Manager to lead the operational program that supports the firm’s Cybersecurity Operations team. The role owns the program infrastructure for daily defensive operations, including on-call coverage, alert-quality reviews, incident response coordination, vendor relationships, and executive reporting. It partners with analysts, Detection Engineering, GRC, and external partners to promote consistent operations, accountability, and continuous improvement. The position plays a central role in how the Operations team plans, measures, and communicates its work. The role offers the opportunity to build and mature a cybersecurity operations program at a high-growth professional services firm; influence how the firm prepares for, responds to, and learns from security incidents; collaborate across Cybersecurity, GRC, IT, Legal, and business leadership; shape analyst workforce development through training-matrix ownership; and contribute to enterprise security operations and risk management.

Requirements

At least 3 years in cybersecurity, IT GRC, or technical program management, or equivalent experience in a regulated industry with cybersecurity or GRC exposure.
Working knowledge of security operations, including on-call rotations, alert-quality reviews, shift handoffs, and escalation paths.
Experience managing vendor relationships, ideally with DFIR retainer firms, threat intelligence providers, or security tooling vendors.
Strong written communication skills, including executive reports and post-incident review documents suitable for audit and client review.
Experience coordinating people through incidents or other time-pressured situations without serving as the technical decision-maker.
Experience supporting audits by collecting evidence and mapping operational activities to control requirements.
Familiarity with at least one security or compliance framework, such as NIST CSF, NIST 800-171/53, ISO 27001, SOC 2, HIPAA, PCI, or CMMC, at an operating-program level.

Nice To Haves

Experience running tabletop exercises or post-incident reviews with mixed technical and business audiences.
Familiarity with the NICE Workforce Framework, particularly mapping analyst training to NICE work roles.
One or more industry certifications, such as PMP, CISM, CRISC, GCPM, or ITIL.
Experience with SOC tooling from the program side, such as SIEM dashboards, case-management reporting, and on-call platforms.
Experience in a professional services or accounting firm.
Experience building program routines while a security operations team is growing.
Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field, or equivalent experience.

Responsibilities

Own the SOC operating cadence, including the on-call rotation, alert-quality review cycle, shift handoffs, and escalation paths, and identify and resolve process drift.
Coordinate live incidents by engaging the appropriate people, recording decisions, and assigning and tracking follow-up actions; technical decisions remain with the incident lead.
Design, facilitate, and document quarterly Operations tabletop exercises and support larger cross-functional exercises involving Legal, IT, and business leaders.
Run structured post-incident reviews following significant incidents, using severity levels defined in the incident response plan, and ensure lessons inform playbooks and the detection backlog.
Produce monthly and quarterly Operations reports for leadership covering metrics such as MTTR, alert volume, true-positive rate, on-call load, incident frequency, and audit findings, in an executive-readable format.
Maintain the analyst training matrix mapped to NICE Workforce Framework work roles, track completion, and keep it current as workforce evidence for audits.
Manage day-to-day relationships with DFIR retainer firms, threat intelligence providers, and SIEM/EDR vendor account teams; conduct SLA reviews and maintain renewal dates.
Provide Operations evidence to the GRC pod for client, vendor, and certification audits, and map Operations activities to the controls that depend on them.
Maintain the annual, quarterly, and monthly Operations program calendar, including tabletop dates, audit windows, vendor reviews, training cycles, and on-call planning.
Coordinate cross-functional handoffs with Detection Engineering, GRC, IT Service Management, and the Identity team.

Benefits

Medical, dental, and vision insurance beginning on the first day of employment.
Flexible Spending Account and Dependent Care Account.
401(k) with profit sharing.
9+ holidays and discretionary time off structure.
Parental leave for primary and secondary caregivers.
Tuition Assistance Program and CPA support program with a cash incentive upon completion.
Discretionary incentive compensation based on firm, group, and individual performance.
Incentive compensation related to origination of new client sales.
Wellness program.
Flexible working environment, including remote and hybrid options.
Competitive compensation and industry-leading benefits.