Program Manager, Intimate Partner Violence

The Pod GroupMississauga, ON
CA$74,000 - CA$80,000

About The Position

Our client is a leading, inclusive community-based organization in the Peel Region, known for supporting individuals and families. They are a multi-service counselling agency serving diverse populations. The Pod Group is partnering with this organization to place a hands-on, collaborative, and empathetic leader to fulfill the role of Program Manager, Intimate Partner Violence. This role is crucial for overseeing the daily operations of the Centre with a strong systems perspective, maintaining high standards in programming and service delivery, and leading collaboration between partners to effectively serve those affected by intimate partner violence.

Requirements

  • Master’s degree in social work, psychology, education or related field.
  • Minimum of 3 years’ experience working as manager; experience at a non-profit social services organization preferred.
  • Candidates with a regulated professional designation must be registered in good standing, or eligible for registration, with the appropriate professional governing body.
  • Thorough understanding of gender-based violence, and intimate partner violence.
  • Works from an anti-oppression framework, and a strong systems perspective.
  • Knowledge and experience with crisis intervention techniques required.
  • Comfort navigating complex systems and structures.
  • Strong interpersonal skills and proven ability to establish, maintain and nurture teams, and productive working relationships with other community-based organizations.
  • Exceptional organizational skills to manage multiple priorities.
  • Ability to work with a forward-thinking mindset in a fast-paced, and ever-changing environment.
  • Strong conflict resolution skills.
  • Demonstrated experience in report writing.

Nice To Haves

  • Proficiency in a second language is considered an asset.

Responsibilities

  • Ensure the intimate partner violence hub model of integrated and coordinated services is functioning to its highest capacity and serving the best interests of our community.
  • Assist in the development of short- and long-term plans for programs, monitor progress, assure adherence and evaluate performance.
  • Develop and maintain relationships with existing and new partners at Safe Centre and explore ongoing opportunities for collaboration.
  • Provide assessment, consultation, and analysis of the needs of clients to determine individual case plans and appropriate intervention/support.
  • Proactively mitigate and assess risk and engage in risk management as needed.
  • Supervise, train and evaluate staff, students and volunteers, and provide conflict resolution as necessary.
  • Liaise with partner agency supervisors on the operations and needs of the centre.
  • Chair and participate at various Committees within the Safe Centre.
  • As a member of the leadership team, participate in the development and implementation of agency wide policies and procedures.
  • Manage indirect services, administrative duties, and client statistical reporting systems.
  • Perform other duties as assigned.
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