Program Manager, Intimate Partner Violence

The Pod Group•Mississauga, ON

20d•CA$74,000 - CA$80,000

About The Position

Our client is a leading, inclusive community-based organization in the Peel Region, dedicated to supporting individuals and families impacted by violence and abuse. They are seeking a hands-on, collaborative, and empathetic leader to serve as the Program Manager, Intimate Partner Violence. This role is crucial for overseeing daily operations, maintaining high standards in programming and service delivery, and fostering collaboration among partners to effectively serve those affected by intimate partner violence.

Requirements

Master’s degree in social work, psychology, education or related field.
Minimum of 3 years’ experience working as a manager; experience at a non-profit social services organization preferred.
Candidates with a regulated professional designation must be registered in good standing, or eligible for registration, with the appropriate professional governing body.
Thorough understanding of gender-based violence, and intimate partner violence.
Works from an anti-oppression framework, and a strong systems perspective.
Knowledge and experience with crisis intervention techniques required.
Comfort navigating complex systems and structures.
Strong interpersonal skills and proven ability to establish, maintain and nurture teams, and productive working relationships with other community-based organizations.
Exceptional organizational skills to manage multiple priorities.
Ability to work with a forward-thinking mindset in a fast-paced, and ever-changing environment.
Strong conflict resolution skills.
Demonstrated experience in report writing.

Nice To Haves

Proficiency in a second language is considered an asset.

Responsibilities

Provide leadership and oversight for the day-to-day operations of the organization, ensuring effective delivery of the integrated service model.
Support program planning, implementation, monitoring, and evaluation to ensure services remain aligned with community needs and best practices.
Monitor operational priorities, identify opportunities for improvement, and support effective risk management practices within a complex service environment.
Develop and maintain strong working relationships with the organization's partner organizations, community agencies, and service providers.
Facilitate collaboration among partner organizations to support coordinated and integrated service delivery.
Liaise with partner agency supervisors regarding operational priorities, emerging needs, and opportunities for improvement.
Chair and participate in organization's committees, working groups, and community initiatives.
Provide supervision, coaching, training, and support to staff, students, and volunteers.
Support employee development through ongoing feedback, learning opportunities, and performance discussions.
Promote a respectful, inclusive, and collaborative workplace environment.
Support conflict resolution and address workplace concerns using effective communication and problem-solving approaches.
Promote trauma-informed, anti-oppressive, and client-centered approaches across the organization's services.
Provide consultation and support regarding client needs, service planning, and appropriate interventions.
Apply knowledge of intimate partner violence and gender-based violence practices to support effective service responses.
Contribute to initiatives that strengthen community responses and support for individuals impacted by intimate partner violence.
Participate as a member of the leadership team and contribute to agency-wide initiatives, policies, procedures, and strategic priorities.
Maintain program documentation, statistics, reporting systems, and administrative processes to support accountability and decision-making.
Support program evaluation, reporting requirements, and organizational learning.
Perform other duties as assigned.