Program Manager & Multi Location Instructor

MakerKids•Mississauga, ON

1d•CA$20 - CA$25•Hybrid

About The Position

MakerKids is looking for a dependable Program Manager & Instructor to oversee the daily operations of our STEM programs. We're seeking a confident problem solver with experience working with children, behaviour management, or youth programs who communicates effectively and thrives in a fast-paced environment. This is an opportunity to lead a team, deliver exceptional programs, and inspire the next generation of makers. A background or interest in STEM, education, or computer science is an asset. MakerKids runs award-winning STEM programs for kids in Coding, Robotics, and Minecraft. Our mission is to empower the next generation of makers through fun, educational, and hands-on programs. Featured in Wired, CTV, the Globe and Mail, and more, we’re pioneers in helping kids build real-world skills, confidence, and friendships through technology. As the Program Manager & Instructor, you’ll be responsible for leading and supporting daily operations with a focus on staff management, scheduling, customer experience, and smooth program delivery. In addition to program management, you’ll actively teach classes, bringing our engaging STEM curriculum to life for kids ages 5-13. You'll help build a great team culture and act as a key player in driving the success of our programs.

Requirements

Experience in team leadership, operations, or education management
Experience working directly with children in camps, classrooms, childcare, recreation, or educational programs is strongly preferred.
Excellent organizational and communication skills
Excellent ability to problem solve independently
Ability to stay calm, adaptable, and solution-focused in a fast-paced environment.
A proactive and supportive management style
Customer-focused mindset with a friendly, professional approach
Basic knowledge in STEM education or is keen to learn our curriculum
Must be able to work at multiple MakerKids locations
Valid Standard First Aid & CPR Level C (or willing to obtain)
Willing to undergo a Vulnerable Sector Check annually

Nice To Haves

A background or interest in STEM, education, or computer science is an asset.
Ability to work on weekends is a bonus

Responsibilities

Serve as the on-site lead, ensuring classes, camps, and events run smoothly.
Support and coach instructors with classroom management, problem solving, and day-to-day operations while resolving issues as they arise.
Help recruit, train, and schedule staff to foster a positive, collaborative team culture.
Handle daily operations including scheduling, bookings, inventory, and program logistics (e.g., camps, PA days, birthday parties).
Troubleshoot tech issues and ensure location readiness.
Build strong relationships with families by providing excellent customer service, in a warm and professional manner.
Teach fun, hands-on classes in Coding, Robotics, and Minecraft for kids ages 5–13.
Teaching regularly will help you to build a deep understanding of the instructor role, support your team effectively, and ensure consistently high-quality program delivery.