Program Manager, In-Cab Cat AI Assistant

Caterpillar•Mossville, IL

20h•Onsite

About The Position

For Caterpillar, Connectivity means using technology to extract data from our machines and engines and transform it into valuable recommendations and insights to help customers make better, more informed decisions and help Caterpillar make robust products with the lowest total ownership cost. Our products generate and process large amounts of data from sensors, on-board models, and control algorithms in real-time, creating real-world machine usage information to provide condition monitoring and fleet management services. Job Description: This role will lead New Product Introduction for customer and dealer-facing Connectivity Solutions (Cellular, Sat, Wi-Fi, BT, UWB, etc.) in Cat Technology. Responsibilities include generating functional requirements from customer (VOC), dealer (VOD), business (VOB), and regulatory (VOR) input, and aligning them with market and industry trends. The role also ensures consistency between marketing, system, and hardware requirement documents, working closely with enterprise technical leaders. In this position, you will help define functional requirements for In-Cab Cat AI Assistant products, collaborate with potential suppliers, define technology roadmaps, drive engineering execution, and coordinate stakeholder communication. Your role includes gathering customer connectivity and feature requests, refining them, guiding these through development, and ensuring timely delivery. You will work closely with Cat Technology and Cat Digital teams on enterprise architecture, implementing new technologies, and evaluating emerging technology solutions.

Requirements

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Organizational Leadership: Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.
Program Management: Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives.
Change Control: Knowledge of the processes and procedures by which a change is identified, evaluated, approved, monitored and documented; Ability to manage changes in the production environment and processes effectively.
Problem Management: Knowledge of the processes involved in problem control, error control and the production of management information or computer hardware; ability to identify the root cause of problems in a timely and accurate manner and bring them to a successful resolution.

Nice To Haves

Bachelor’s degree in engineering, Computer Science, Materials Science or related field preferred
Experience and history of progressive product and project leadership responsibility
Knowledge and experience with connectivity/telematics product line, on-board software, Gateway, and Platform
Knowledge and experience with AI Compute Platforms
Knowledge and awareness of IoT Standards, regulations, and regional requirements
Familiarity and experience in wireless technology i.e., cellular, Satellite, Wi-Fi/B.T., Positioning, etc.
Incumbents must have demonstrated excellent analytical skills and the ability to perform complex assignments.
Must have ability to communicate technical information effectively with team members and others in the work group, as well as employees in other business units, customers, and suppliers.
Successful execution of multiple NPI programs
Requirements gathering and documentation experience with customers
Electronic component, information systems, and machine systems development experience and knowledge
Commercial, business, engineering and manufacturing skills along with an understanding of product test & development, materials, accounting and pricing functions.

Responsibilities

Facilitating the development and support of In-Cab Cat AI Assistant products through collaboration with development partners including Cat Technology, Cat Digital, Industry Groups, and purchasing.
Ensuring the NPI program meets all goal requirements for product function, reliability, program cost, budget, and customer satisfaction
Communicate the status of program/project to stakeholders and customers in clear, concise, and compelling manner.
Accountable for the definition and management of functional requirements.
Developing and tracking annual budgets and program life-time forecasts related to product development and programs.
Providing leadership and direction to multi-function teams to develop program level development strategy and oversee all functions involved in the NPI product development process.
Executing the NPI Process; prioritize critical customer and business requirements; guide concept selection and the development of product requirements and technical specifications.
Leading the evaluation and deployment of new digital technologies and solutions to add or enhance existing digital technical capabilities.
Overseeing and ensuring the timely delivery of features through collaboration with development partners in both Cat Technology and Cat Digital. This entails shepherding features through architectural assessment, engineering forecasting, release commitment, validation and delivery.