Program Manager - Implementation

ODEC Career•Glen Allen, VA

2d•Onsite

About The Position

The Program Manager (PM) - Implementation will work out of ODEC’s Glen Allen, VA office. This position ensures the successful implementation and verification of ODEC’s energy program portfolio. The program offerings include areas of energy efficiency, demand response, distributed energy resource (DER) initiatives, and other emerging technologies. You’ll work with ODEC Member Cooperatives, vendor partners, and manage workstreams and projects. This role is ideal for someone who thrives at the intersection of member engagement, energy innovation, and operational excellence. As a member of the Member Service & Strategic Electrification team, you are part of ODEC’s mission to contribute to and deliver a resilient and reliable energy future.

Requirements

Seven (7+) years of demonstrated experience in a customer-facing project management role, preferably within the utility industry, with experience using program platforms, tracking systems, CRM tools, or comparable technology solutions to support project delivery and customer engagement.

Nice To Haves

Knowledge or experience in DER resources is preferred.
Collaborative communication – ability to work collaboratively and productively with all stakeholders and communicate at all levels within an organization.
Ownership – you take initiative, solve problems, and deliver results.
Operational excellence – you align stakeholders and execute with precision.
Excellent presentation, facilitation, and communication skills – both written and verbal.
Member-first mindset – you listen and understand member needs and guide them towards an impactful and sustainable outcome.
Demonstrated ability to effectively manage multiple projects simultaneously, with strong prioritization and time-management skills.

Responsibilities

Manage and implement the day-to-day function of energy programs, driving continuous improvement through operational excellence.
Establish KPI’s and regularly evaluate program performance with reporting and recommendations.
Takes the lead in performing impact M&V analysis.
Oversees the management of our DERMS platform used to implement energy programs.
Prepare reports and presentations for stakeholders, including program progress, outcomes, and financial performance.
Manage vendor partner relationships to support program performance.
Manage an operational budget, prepare annual work plans, and ensure accurate reconciliation.
Manage and update content and resources for communication channels that meet the needs of members and consumers.
Build and maintain strong relationships with Member cooperatives as a trusted program partner.
Plan and coordinate a variety of annual education and training events for Members.
Support other Member initiatives and contribute to a culture of collaboration, service, and excellence.