Fusion Implementation Program Manager

BDO USA•San Diego, CA

About The Position

Job Summary: The Forensic Program Implementation Manager is a highly motivated individual who demonstrates leadership, expertise, and entrepreneurship in growing BDO’s forensic practice. The Manager is also responsible for developing work plans for clients, leading design and implementation, training and developing the team, and developing new business opportunities . This position requires an in-depth understanding of issues facing companies today, combined with advanced data literacy and expertise in assisting legal matters. Client engagements typically include issues such as business continuity, ITDR, crisis management, third-party management, and operational resilience. This role works a sporadic and fluctuating schedule. Job Duties: Provides Program Implementation services to a variety of clients across industry verticals Leads implementation projects for risk and compliance technology platforms Acts as a subject matter expert in the industry, provides consultation to clients on technology, risk and/or operational resilience Develops strong relationships with existing and new client contacts, leading to additional business opportunities Simultaneously leads multiple assignments and ensures client satisfaction Ensures on-time and on-budget project delivery with a high-level of quality Builds strong internal relationships within BDO and with other services across the Firm Acts with professionalism and integrity when working with confidential and sensitive information Creates new service offerings based on market trends and business needs, innovates with technologies and processes Interacts with senior members of client teams contributing to business development activities, including sales and marketing Project Management: Manages finance project including billing, resource allocation and budget analysis Develops project plans, status reports, and budget-to-actual reports Works on projects with potential 20% or more domestic and/or international travel Other duties as required Supervisory Responsibilities: Supervises the day-to-day workload of Senior Associates and Associates on assigned engagements, and reviews work product Evaluates the performance of Senior Associates and Associates, and assists in the development of goals and objectives to enhance professional development Develops and grows the team through coaching, training, and assigning appropriate projects Works with senior leadership in creating and implementing practice-wide business strategies Qualifications, Knowledge, Skills, and Abilities:

Requirements

Bachelor’s degree, required
Two (2) or more years of experience leading teams, overseeing project engagements, and ensuring team meeting client objectives, required
Experience in maintaining client relationships, required
Experience in Agile development methodologies, required
Experience in at least one of the following areas, required:
Business Continuity
Risk and Compliance
IT Disaster recovery
Crisis Management
Software Deployment
Compliance Operations
Design Thinking Methodologies
Five (5) or more years of experience in client-facing consulting, required
Experience with configuring Fusion Risk Management, required
Experience with Analytics platforms such as Tableau and PowerBI, required
Ability to work with a high degree of professionalism and autonomy
Excellent verbal and written communication skills
Solid organizational skills, especially the ability to meet project deadlines with a focus on details
Ability to successfully multi-task while working independently or within a group environment
Ability to work in a deadline-driven environment, and handle multiple projects simultaneously
Ability to interact effectively with people at all organizational levels of the Firm
Ability to effectively manage a team of professionals and delegate work assignments, as needed
Ability to build and maintain strong relationships with internal and client personnel
Ability to encourage a team environment on engagements, and contribute to the professional development of assigned personnel
Executive presence, with the ability to act as primary contact on assigned engagements
Ability to develop existing and new client relationships contributing to Firm’s growth

Nice To Haves

Salesforce application certifications, preferred
Ability to write SQL queries, preferred
Experience with Salesforce, preferred

Responsibilities

Provides Program Implementation services to a variety of clients across industry verticals
Leads implementation projects for risk and compliance technology platforms
Acts as a subject matter expert in the industry, provides consultation to clients on technology, risk and/or operational resilience
Develops strong relationships with existing and new client contacts, leading to additional business opportunities
Simultaneously leads multiple assignments and ensures client satisfaction
Ensures on-time and on-budget project delivery with a high-level of quality
Builds strong internal relationships within BDO and with other services across the Firm
Acts with professionalism and integrity when working with confidential and sensitive information
Creates new service offerings based on market trends and business needs, innovates with technologies and processes
Interacts with senior members of client teams contributing to business development activities, including sales and marketing
Manages finance project including billing, resource allocation and budget analysis
Develops project plans, status reports, and budget-to-actual reports
Works on projects with potential 20% or more domestic and/or international travel
Supervises the day-to-day workload of Senior Associates and Associates on assigned engagements, and reviews work product
Evaluates the performance of Senior Associates and Associates, and assists in the development of goals and objectives to enhance professional development
Develops and grows the team through coaching, training, and assigning appropriate projects
Works with senior leadership in creating and implementing practice-wide business strategies