About The Position

Amazon is seeking a Senior Program Manager to drive strategic initiatives and complex, cross-functional programs that directly impact our customers and business. The ideal candidate will have a proven track record of delivering results in ambiguous environments, influencing without authority, and driving operational excellence at scale. As a Senior Program Manager, you will own end-to-end program delivery, working with senior leaders across multiple organizations to define strategy, set goals, and execute against ambitious timelines. You will be responsible for identifying and solving complex problems, driving process improvements, and ensuring programs deliver measurable business impact.

Requirements

  • 5+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Nice To Haves

  • 2+ years of driving process improvements experience
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
  • Knowledge of general AI tools
  • Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Responsibilities

  • Own and drive complex, cross-functional programs from conception through delivery, ensuring alignment with business objectives and customer needs
  • Partner with senior leadership across multiple organizations to define program strategy, goals, and success metrics
  • Develop and maintain detailed program plans, including timelines, milestones, dependencies, and risk mitigation strategies
  • Identify and resolve blockers, escalating appropriately to ensure program momentum
  • Drive operational excellence through process improvement, automation, and standardization
  • Communicate program status, risks, and decisions to stakeholders at all levels, including senior leadership
  • Build and maintain strong relationships with cross-functional partners, influencing without direct authority
  • Define and track key performance indicators (KPIs) to measure program success and business impact
  • Mentor and develop junior program managers, raising the bar for program management excellence
  • Drive mechanisms that scale, ensuring programs can grow efficiently as the business expands

Benefits

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan
  • sign-on payments
  • restricted stock units (RSUs)
  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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