Program Manager III (Talent Practices)

Navy Federal•Pensacola, FL

About The Position

The Program Manager III serves as a strategic execution partner to Talent Practices leadership by leading the design, coordination, and implementation of complex, enterprise‑level talent management programs. This role translates talent strategy into scalable processes, tools, and experiences that strengthen leadership pipeline health, support succession planning, and enable objective, consistent, and evidence-based talent decisions across the organization. Leads users to apply best practices to ensure timely and effective channel/ program delivery and administration. The Program Manager III will be responsible and accountable for ensuring a high level of program performance in alignment with department and organizational priorities and fostering an environment of continuous improvement.

Requirements

Bachelor’s degree in Human Resources, Organization Development or related field or the equivalent combination of training, education, and experience
Extensive experience designing, scaling and supporting organization-wide talent management practices to include talent reviews, succession planning and talent assessments in a large organization
Extensive experience managing stakeholder relationships and large-scale change management efforts to include designing & facilitating feedback loops with varied audiences
Significant experience in workflow and program development including development of requirements documents, procedures, and implementation plans
Extensive experience in managing multiple initiatives, and meet changing requirements and priorities to accomplish objectives and goals, independently or in a team environment
Expert project management skills to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
Expert planning, organizational and problem-solving skills
Extensive experience in collaborating across organizational boundaries and building partnerships across various functions
Expert skill identifying and analyzing business requirements and recommending solutions
Expert innovative thinking skills to solve problems and facilitate the decision-making process
Expert verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences
Expert analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships
Significant experience in leading, training, guiding and mentoring others
Extensive experience in working with leadership and management in diverse and complex operational environments

Nice To Haves

Project Management Professional (PMP), or the equivalent combination of training, education, and experience
Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience
Experience with HCM systems such as Oracle or Workday
Knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives
Experience in driving change management
Experience designing and facilitating meetings with senior stakeholders
Knowledge of systems and software used at Navy Federal
Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit’s products/services

Responsibilities

Review program-related data using performance measurements and indicators to identify areas for improvement and potential risk and develop action plans for each indicator or area identified and lead change management
Consult with leadership and business partners to effectively define KPIs and short/long-term goals and objectives, initiatives, and actions plans
Analyze overall program effectiveness; identify and address areas of opportunity and make recommendations
Innovatively identify and collaborate with management regarding the current and future needs and trends for programs and channels based on feedback
Identify, scope, document, coordinate, and implement business solution requirements in accordance with program/channel and project goals
Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.
Direct and lead work by developing and coordinating work plans, schedules, milestones, deliverables, and training
Manage program budgets including risk and impact of changes to program plans
Identify and minimizes risks or constraints that would impact program deliverables
Identify, communicate, and resolve branch/division/department or cross-organizational areas of concern, that may impede or impact other programs/projects/initiatives
Maintain/archive program documentation
Ensure program deliverables are met in accordance with expectations
Prioritize and delegate assignments, including project analysis, requirements definition, and implementation of program modifications and enhancements
Develop action plans for conducting internal analyses and collaborate with business partners to identify root causes for employee development gaps and establish solutions
Manage multiple, large, and highly complex programs
Serve on teams and task groups for programs or initiatives of significant impact within the business unit &/or across the organization
Ensure effective initiative management of programs from inception through implementation
Mentor members of the team within the branch to ensure cooperation and consistent application of policies and procedures
Participate in developing, modifying and executing department policies, standards, and processes
Provides guidance on issues having department and/or organization-wide impact
Work on complex issues requiring in-depth knowledge of organizational objectives and competing priorities
Solves highly technical and complex problems
Perform other duties as assigned