Program Manager III (Revenue Cycle Manager) - CHS (Prescott)

Yavapai County Government • Prescott, AZ

1d • Onsite

About The Position

Under general direction, performs supervisory and leadership duties for assigned department programs. Experience with Federally Qualified Health Centers (FQHC) NextGen and Revenue Cycle Management preferred. Major Duties, Responsibilities Recruits, trains, and ensures staff are qualified to perform job functions; provides supervision and support to staff; conducts performance evaluations. Oversees contracted services including cooperation with state agencies, writing RFP responses, contract compliance, budget management, data collection, and reporting requirements. Responds to calls from the public as needed. Ensures that department resources, including office supplies, space, and other shared items are efficiently utilized and oversees the operation of the site including equipment maintenance/repair, ordering general office supplies, and maintaining overall office appearance and cleanliness. Oversees the implementation of policies, procedures, and protocols and program evaluation and quality improvement. Assures compliance with Federal, State, and County requirements including day-to-day activities and reporting guidelines for all areas of responsibility. Oversees quality assessment, evaluation, and improvement. Performs other job-related duties as assigned.

Requirements

• Bachelor's Degree in Public Health, or closely related field.
• A minimum of two (2) years of experience in program management and supervision, to include two (2) years in public health or related field.
• An equivalent combination of directly related work experience and education may substitute for the degree requirement on a year-per-year basis.
• Must possess a valid Arizona driver's license.
• Must possess a current fingerprint clearance card Issued by the Arizona Department of Public Safety.
• Knowledge of all pertinent facets of community health and community health education.
• Knowledge of Business English, spelling, grammar, punctuation, and composition.
• Knowledge of Clerical office practices and procedures.
• Knowledge of Research techniques and report writing.
• Knowledge of Current Microsoft Office software.
• Knowledge of Filing and recordkeeping.
• Skill in Supervision and management.
• Skill in Financial and budget management.
• Skill in Public speaking.
• Skill in Customer service.
• Skill in Communicating effectively verbally and in writing and communicating orally in a face­ to-face setting and by telephone with public and employees.
• Skill in Establishing and maintaining effective working relationships with employees, other agencies, and the public.
• Skill in Organization and adherence to detail.
• Ability to Provide effective leadership and guidance to staff while inspiring and motivating teamwork.
• Ability to Provide timely, accurate, professional, and confidential services and process documentation effectively in the prescribed timeframe.
• Ability to Adapt to changing circumstances by suggesting innovations, showing flexibility, and keeping informed of program changes through training, meetings, and written/electronic correspondence.
• Ability to Seek out and participate in professional activities and professional development.
• Ability to Comply with County and department policies and procedures and exercise good judgment in making decisions according to established guidelines and regulations.
• Ability to Respond to emergencies with a public health consequence according to the department Emergency Response Plan.
• Ability to Keep management informed of key operating issues affecting the department.
• Ability to Remain current in knowledge required to perform assigned duties.
• Ability to Handle confidential matters and maintain discretion always.
• Ability to Act with courtesy, tact, and diplomacy.

Nice To Haves

• Experience with Federally Qualified Health Centers (FQHC) NextGen and Revenue Cycle Management preferred.

Responsibilities

• Recruits, trains, and ensures staff are qualified to perform job functions; provides supervision and support to staff; conducts performance evaluations.
• Oversees contracted services including cooperation with state agencies, writing RFP responses, contract compliance, budget management, data collection, and reporting requirements.
• Responds to calls from the public as needed.
• Ensures that department resources, including office supplies, space, and other shared items are efficiently utilized and oversees the operation of the site including equipment maintenance/repair, ordering general office supplies, and maintaining overall office appearance and cleanliness.
• Oversees the implementation of policies, procedures, and protocols and program evaluation and quality improvement.
• Assures compliance with Federal, State, and County requirements including day-to-day activities and reporting guidelines for all areas of responsibility.
• Oversees quality assessment, evaluation, and improvement.
• Performs other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager