Provides tactical support for client-facing projects. Manages and supports project performance with specific emphasis on financial management of the program and progressive responsibility for client communications. Provides internal consulting on project management issues and identifies opportunities for process and efficiency improvement. Identifies and escalates risks identified to project timelines and meeting financial objectives for both internal goals and client expectations. A day in the Life: Provides oversight and coordination of study initiation. Understands protocol language and translates to internal systems and processes. Prepares for and facilitates internal meetings; attends external meetings Coordinates stability launches Maintains project set-up and sample test scheduling Evaluates and manages project timelines and deliverables Understands and adheres to contract language, support contract management process Manages project setup and financials Responsible for projections, forecast and revenue recognition for fee for service, hourly or FTE programs, adhering to client budgets and utilization targets, adjusting forecasts or project priority weekly as necessary; communicate routine FTE utilization and spend. Progressive responsibility for internal and external communications, beginning with project financial coordination. Assists client relationship manager with meeting minutes and action items to support client projects Manages study documents and testing directives, shares data/reports Supports fee for service and hourly contract review processes Provides/Supports training of Program Manager I Involvement in cross-functional initiatives/process improvements
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Job Type
Full-time
Career Level
Mid Level