Program Manager I, Durango Veteran Services

Volunteers of America Colorado•Durango, CO

3d•Onsite

About The Position

The Program Manager I at Volunteers of America Colorado is responsible for supervising staff, managing programmatic budgets, coordinating activities with community partners, collaborating with key stakeholders, and ensuring compliance with all applicable rules, regulations, laws, and funder requirements to achieve program objectives. This role directly oversees client service teams and is responsible for developing and implementing program-specific policies and practices that support staff and client wellbeing, professional development, and promote positive outcomes. Typically, this role is responsible for a single grant or contract.

Requirements

Bachelor’s degree in public administration, business administration, human services, or a closely related field.
1 year of direct supervisory or management experience.
Demonstrated ability to fulfill relevant program compliance and administrative requirements.
Demonstrated ability to lead teams of human service professionals.
Demonstrated abilities in effectively managing program grant agreements, contracts, and finances.
Must possess a Colorado driver’s license and state-mandated automobile insurance.
Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available).
Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter.

Nice To Haves

Master’s degree in public administration, business administration, human services, or a closely related field.
2 years of management experience.

Responsibilities

Oversees the assigned grant agreement by ensuring compliance with grant commitment and expectations of program funders and VOA, including the provision of supportive services.
Trains, supervises and evaluates staff members, ensuring compliance with job descriptions and best practice standards.
Composes and manages annual program budgets representative of grant agreements with program funders; monitors expenses and revises budgets as needed.
Conducts and facilitates regular internal reviews of all components, including monitoring for compliance to program requirements and best practice though client file reviews and client and community feedback.
Provides follow up and/or corrective action as necessary.
Remains apprised of evolving program regulations, standards, and best practice, and effectively integrates these practices into program operations.
Collaborates with administrative services staff to ensure that appropriate financial, personnel, and operational standards are adhered to as indicated by grant agreements with program funders.
Aggregates and reviews program data to determine the effectiveness of services and progress in meeting service goals as indicated by program funders.
Utilizes program data to develop strategic action plans for outreach and service delivery.
Ensures program staff provide accurate and timely documentation, adhere to confidentiality, recordkeeping, reporting, and data entry and collection standards.
Coordinates activities among community and maintains excellent working relationship with community stakeholders.
Assists in preparation of regular grant applications, updated, or requests for information.
Collaborates with statewide field office staff to facilitate the continuity of high-quality services.
Performs all other duties as assigned.