Program Manager I - Small Molecule, GMP

Thermo Fisher Scientific • Middleton, WI

3d • Remote

About The Position

This is a fully remote role supporting our GMP Laboratory in Middleton, WI. We welcome applicants from all locations within the U.S. Must be legally authorized to work in the United States without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening. At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner, and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development, and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.

Requirements

• Bachelor’s degree or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0+ years) or equivalent combination of education, training, & experience
• Excellent organizational skills with the ability to adapt and adjust to changing priorities while maintaining focus, composure and productivity
• Ability to manage multiple assignments with challenging/conflicting deadlines
• Proficient in Microsoft suite applications (e.g.: Word, Excel, PowerBI, PowerPoint, Teams, SharePoint)
• Strong attention to detail and problem-solving skills
• Effective written and verbal communication skills
• Demonstrated experience in identification and resolution of conflicts in a professional environment
• Ability to maintain a high degree of confidentiality with client information and data
• Ability to attain, maintain and apply a working knowledge of applicable procedural documents
• Demonstrated positive attitude, enthusiasm toward work, and the ability to work well with others
• Demonstrated ability to receive and apply constructive feedback

Responsibilities

• Provides tactical support for client-facing projects.
• Oversees and coordinates the receipt, log-in, and workflow management of samples and standards to support laboratory analysis.
• Monitors project progress for both client-facing and internal projects, ensuring timely project progress through effective communication and status updates.
• Manages client interactions related to sample and standard processes.
• Supports the client relationship manager (Program Manager III or above) by providing day-to-day progress updates, managing timelines, and identifying and escalating potential risks to ensure the successful completion of projects.
• Acts as the primary coordinator for the receipt and log-in of samples and standards
• Manages shipment requests
• Manages sample and standard workflows, including check-outs, shipping, relog and disposal activities to support laboratory analysis
• Tracks project progress, within assigned client team and associated support teams, provides status updates
• Initiates project set up process
• Manages reagent documents for client and team, including Certificates of Analysis (CofAs) and Safety Data Sheets (SDSs)
• Coordinates and tracks the completion of internal lab-based projects, including facility audits and incident reports
• Manages client communication related to sample and standard processes
• Supports the client relationship manager with daily progress updates to ensure project completion
• Manages timelines; identifies and escalates risks as necessary
• Attends internal meetings

Benefits

• Health insurance
• Dental insurance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level