About The Position

At Amazon, our commitment is to be the most customer-centric company globally. Our North American Transportation team consists of dynamic, high-performing groups that shape network execution through innovative transportation and delivery management concepts. The Transportation Execution team in North American Transportation is seeking a Program Manager to lead the analysis and execution of volume allocations to our transportation partners. This role entails in-depth analysis of transportation cost drivers and collaborating with cross-functional teams to address specific areas while enhancing customer experience and optimizing transportation costs through proper volume allocations. The Program Manager will oversee the end-to-end process of program implementation, manage multiple concurrent projects, and effectively prioritize them.

Requirements

  • Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
  • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
  • 1+ years of program or project management experience
  • Knowledge of SQL
  • Experience experience using data and metrics to measure impact and determine improvements
  • Experience working cross functionally with tech and non-tech teams
  • Supply chain, transportation, or logistic network management solution experience

Nice To Haves

  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Responsibilities

  • Manage and oversee various cross-functional programs, ensuring successful delivery.
  • Develop and refine program strategies, effectively leading and motivating teams.
  • Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
  • Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
  • Foster collaboration with internal and external partners to optimize resource allocation and project success.
  • Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
  • Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
  • Identify and mitigate risks, preventing them from escalating into major issues.
  • Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
  • Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
  • Manage and communicate project budgets effectively.

Benefits

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan
  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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