Program Manager - HR Technology

Caterpillar Inc.•Irving, TX

19h•Onsite

About The Position

This role involves designing, implementing, and maintaining organizational programs that support the strategic HR technology roadmap. The Program Manager acts as the primary contact for identifying and developing solutions, collaborating with delivery teams for implementation. Key responsibilities include leading the intake of new initiatives, defining business problems and opportunities in conjunction with HR technical architects and business leads, and overseeing the end-to-end delivery of complex HR technology programs. This includes ensuring alignment with business strategy, managing scope, timeline, and budget. The role also focuses on driving adoption and value realization through effective change management, communication, and partnership with HR and IT functions. Utilizing data, metrics, and post-implementation insights is crucial for continuous improvement of HR technology performance, user experience, and ROI, while ensuring solutions are scalable, secure, compliant, and aligned with enterprise architecture, data, and privacy standards. The Program Manager also serves as a liaison among project teams within the program, translating corporate objectives into program objectives and practices, and is responsible for planning and monitoring program development to achieve quality standards and goals.

Requirements

A proven HR technology program leader who connects strategy to execution – driving complex, cross-functional initiatives from concept to value realization through strong governance, stakeholder influence, and data-driven decision making
Leads complex, cross-functional HR technology program end-to-end-owning scope, dependencies, risk, budget, and vendors- while establishing strong governance to ensure on-time, on-value delivery
Serve as the connective tissue between HR, IT, Finance, and external partners -driving alignment, accelerating decision-making, and fueling adoption through clear communication and disciplined change management
Leverages metrics, insights, and continuous feedback to measure outcomes, optimize the HR technology, ecosystem, and maximize ROI, scalability, and employee experience
Bachelor of Science Degree or relevant experience
Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment
Knowledge of the data-driven decision-making process and associated tools and techniques; ability to gather and analyze data to make organizational decisions that align with strategic business objectives and goals
Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization
Knowledge of the importance of collaboration among team members and the ability to enroll stakeholders in communicating and coordinating activities to support the organization's vision and strategies
Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team
Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives
Knowledge of effective team building techniques; ability to form and manage effective teams

Responsibilities

Serve as main point of contact for identifying and solutioning opportunities and partner with delivery resources for implementation
Lead the intake of potential initiatives and framing priority business problems and opportunities with close connection to HR technical architect and HR business leads
Lead end-to-end delivery of complex HR technology programs, ensuring alignment to business strategy, scope, timeline and budget
Drive adoption and value realization through change management, communication, and partnership with the HR and IT functions
Leverage data, metrics, and post ‑implementation insights to continuously improve HR technology performance, user experience, and ROI
Ensure solutions are scalable, secure, compliant, and aligned with enterprise architecture, data, and privacy standards
Serve as a liaison among project teams within the program, translating corporate objectives into program objectives and practices
Plan and monitor program development to ensure that quality standards and goals are achieved