Program Manager, Healthcare Workforce Development

Agilitas•Syracuse, NY

125d

About The Position

ERIE21 (Educating for our Rising Innovation Economy in the 21st Century) is Le Moyne’s premier workforce development program. Funded by various public and private entities, ERIE21 addresses our region’s twin problems of persistently high poverty & the inability of employers to attract and retain a skilled workforce within the tech industry by generating technical training and talent development pathways for community members ranging from 5th grade through adulthood. With a record of success in the technology and innovation sector, ERIE21 is expanding and adapting to meet Central New York’s growing workforce needs, which includes the incorporation of healthcare workforce development pathways, starting with Le Moyne’s Healthcare Advancement Resource Center (HARC). HARC is a grant-funded initiative supported by the Mother Cabrini Health Foundation. HARC’s mission is to connect internationally trained medical graduates with educational and employment opportunities to meet the demand for linguistically and culturally competent healthcare providers in the US. The Healthcare Workforce Development Manager is responsible for the implementation and oversight of all programs and initiatives for adult students/job seekers interested in in-demand healthcare roles. At the onset, this person will manage the HARC program and staff in accordance with current grant funding, with potential to develop additional programs and initiatives as resources permit. This position is funded by external sources and is contingent on the continued receival of those funds.

Requirements

Bachelor’s degree
3+ years of professional experience, workforce development experience strongly preferred
Willingness to work flexible hours with occasional weekend and evening work
Demonstrated ability to work independently and collaboratively in a fast-paced environment
Demonstrated interpersonal, presentation and written skills
Valid Driver’s License (some travel is required to and from offsite locations. Mileage will be reimbursed by the College).

Nice To Haves

Master’s Degree in education or a related field, Master’s Degree preferred.

Responsibilities

Supervise healthcare workforce program staff.
Collaborate with leadership and relevant campus and community partners to set goals for performance and deadlines
Regularly convene staff meetings with key staff and program partners
Participate in ERIE21 Leadership Team meetings & all-staff meetings as requested by ERIE21 Program Director or College leadership
Responsible for leading the healthcare workforce team in the creation of annual action plans and program calendars & Board of Trustees reports
Provide clear, data-driven direction on programs and initiatives and make recommendations to ERIE21 and College leadership as needed
Collaborate with ERIE21 Program Director, Senior Director & colleagues across campus to identify opportunities to create and implement new healthcare workforce initiatives as resources permit
When developing new healthcare workforce pathways, deploy the Work Train model and additional SOP’s for program development & employer engagement.
Collaborate with grant staff and ERIE21 leadership to manage program budgets; forecasting needs, providing regular updates to program leadership and seeking additional grants/funding opportunities as needed to sustain program health
Create, distribute and manage project plans to maintain team alignment
Lead a semi-annual retreat/planning meeting with program staff and relevant partners
Lead the healthcare workforce team in regular assessment, evaluation and improvement of program offerings
Identify and confirm presenters, facilitators and instructors for programs as needed
Track and regularly report key performance indicators for healthcare programs
Ensure effective use of database/CRM for management of student data and reporting
Lead monthly budget meetings with grants team, Community & Social Impact leadership & relevant community partners
Responsible for the documentation and maintenance of standard operating procedures for healthcare workforce programs
Participate in ERIE21 team working groups to accomplish tasks as requested by program leadership
Maintain up-to-date knowledge of issues impacting New Americans locally and nationally & collaborate with the program staff to support program participants as needed
Provide HARC services to other populations as identified approved by the Mother Cabrini Health Foundation & supporting funding sources
Responsible for strategic employer engagement in collaboration with Senior Director, Career Advising, Centerstate CEO & other partners as necessary
Collaborate with grants team to Develop MOU’s and contracts with employers and partners as needed
Manage a portfolio of external stakeholders, providing relationship updates on at least a quarterly basis or as requested by ERIE21 leadership
Develop and strengthen relationships with Syracuse community centers and non-profit organizations for the purpose of better-serving our student population and/or co-creating programming opportunities
Stay up-to-date on best practices in workforce development, with a particular focus on healthcare, and adjust program delivery as needed
Responsible for maintaining and reporting outcomes to program & College leadership and internal/external stakeholders as needed
Represent ERIE21 at high-visibility community events including, but not limited to job fairs, professional development opportunities, information sessions, workshops, recruitment & networking events
Collaborate with the Director and the Marketing & Communications team at Le Moyne to strategize and manage public relations for healthcare workforce programs
Collaborate with Senior Director, Director for Career Advising & other relevant partners to coordinate messaging to employers for purposes including, but not limited to, relationship-building, hiring needs, program development and sponsorship opportunities
Collaborate with fellow adult programs staff and community partners to implement ERIEPro workforce readiness program.
Facilitate check-ins with students, session facilitators, and employers as needed
Collaborate with program staff to develop a system of career mapping for healthcare workforce program participants

Benefits

403(b) Retirement contribution- (9.5% Employer match)
Generous tuition coverage
Health insurance options- (Medical, Dental, Vision, Flexible Spending Accounts)
Health Savings Accounts- (Partially Employer funded)
Basic Life & AD&D Insurance- (Employer paid)
Short and Long Term Disability Insurance (Employer paid)
Supplemental Life & AD&D Insurance
Voluntary benefits- (Legal, Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance etc.)
12 paid holidays
Generous time off package
35 hour work week