Program Manager (Health IT)

ICF • Baltimore, MD

4d • Hybrid

About The Position

We are seeking a senior Program Manager / PMO Lead to oversee a complex enterprise IT support environment focused on strategy execution, governance, portfolio coordination, and operational improvement. This role operates in a large, regulated organization with multiple stakeholder groups, competing priorities, and a mix of strategic planning, program oversight, and cross-functional execution. This leader will own integrated program management across several workstreams and serve as the primary point of coordination for planning, delivery, risk management, reporting, and quality. The role is suited for someone who can operate at both the strategic and execution levels, align business and technology stakeholders, and bring structure, discipline, and follow-through to complex initiatives.

Requirements

• Bachelor’s degree in information technology, business, public administration, or a related field
• PMP certification
• 10+ years of program or project management experience supporting enterprise IT initiatives
• 5+ years leading a PMO or integrated program management function across multiple workstreams

Nice To Haves

• Master’s degree in a related field
• SAFe Program Consultant (SPC), PMI-ACP, or similar Agile program-level certification
• 5+ Experience supporting programs that involve cross-functional coordination among business, technical, and operational stakeholders
• 5+ years of experience managing enterprise-level risks, issues, schedules, dependencies, and executive reporting
• 5+ years of experience supporting federal agencies or similarly regulated enterprise environments
• 3+ years working in Agile, hybrid Agile, or SAFe delivery environments
• 3+ years developing or overseeing governance materials such as project plans, status reports, executive briefings, meeting agendas, minutes, action logs, and risk registers
• 3+ years supporting CIO, PMO, governance, or enterprise transformation initiatives
• Experience supporting investment reporting, portfolio reporting, or performance management functions
• Experience supporting health IT, public sector modernization, or large shared services environments

Responsibilities

• Lead an integrated PMO supporting enterprise IT initiatives spanning strategy, governance, modernization, communications, and operational improvement
• Manage program planning, schedules, dependencies, risks, issues, and quality across multiple concurrent workstreams
• Serve as the primary interface for senior stakeholders and coordinate decisions, priorities, and actions across business and technical teams
• Establish and run meeting cadences, governance forums, status reporting, and action tracking to support timely decision-making
• Drive development of roadmaps, plans, briefings, reports, and other management artifacts that support program execution
• Integrate Agile delivery practices into program oversight, including sprint planning support, backlog visibility, and cross-team coordination
• Oversee performance tracking and reporting, including progress against milestones, delivery commitments, and operational objectives
• Support continuous improvement of PMO processes, governance structures, and delivery controls in a fast-moving environment

Benefits

• ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
• We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive.
• We are an equal opportunity employer.
• Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.
• Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior