Program Manager - Group Captives

Ryan Specialty•Chicago, IL

1d•$116,000 - $145,000•Hybrid

About The Position

We are seeking a proactive and detail-oriented Program Manager to oversee the daily operations of assigned group captive insurance programs. In this role, you will manage technical aspects related to brokers, members, and service providers, ensuring smooth and efficient program execution. The Program Manager will work closely with internal teams and external service providers to drive success and contribute to the growth and effectiveness of our group captive programs.

Requirements

Bachelor’s degree (or equivalent) in a related field
Minimum of five (5) years of experience in property and casualty insurance, ideally with exposure to captive programs.
Proven ability to collaborate effectively with cross-functional teams, including executive leadership and production.
Strong organizational skills, with the ability to prioritize and manage multiple tasks in a fast-paced environment.
Excellent written and verbal communication skills, with the ability to present complex information clearly.
Strong analytical skills, with the ability to solve problems and apply sound judgment to technical and operational challenges.
High level of proficiency with Microsoft Office applications (especially Excel and PowerPoint) and Adobe Acrobat
A positive, proactive attitude with a commitment to customer service and business culture.

Responsibilities

Act as your assigned captive(s) Chief Operating Officer by leading the day to day operations, providing support to the team handling many of the technical aspects of the captive.
Foster a collaborative environment by working closely with the Captive Executive(s), Business Development Executives and other Program Managers to align on all captive business activities.
Oversee the flow of underwriting information from submission to proposal production.
Review submissions and underwriting data, ensuring accuracy and completeness before sending to actuaries to generate pricing models.
Collaborate with the underwriting team to create proposals, ensuring timely and accurate production for the Captive Executive.
Maintain strong relationships with brokers, service providers, and members, ensuring timely and accurate execution of all program activities.
Take a lead role in facilitating board meetings, ensuring clear communication of program status and updates.
Oversee the preparation and submission of underwriting documentation for renewals and board books.
Work closely with captive domicile manager to ensure all program documentation is up-to-date and accurate including board books, financials, renewal books, and slide decks.
Monitor the collection of premium and ensure accurate financial reconciliation in collaboration with the captive domicile manager and policy issuing carrier, maintaining financial integrity and compliance.