Program Manager, Graduate Studies - College of AI, Cyber and Computing

University of Texas at San Antonio•San Antonio, TX

26d•$53,000 - $55,000•Hybrid

About The Position

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence - advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has also been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UT San Antonio Today or on X, Instagram, Facebook, YouTube or LinkedIn. Manage the daily operations and logistics of a major program or programs. Responsible for scheduling, planning, coordinating, and administering major programs.

Requirements

Bachelor's degree from an accredited college or university.
Three (3) years of experience in program management or related experience.
At the department's discretion, additional education may be substituted for experience on a one-for-one basis.
This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.
Demonstrated independent decision-making and problem-solving ability.
Tact, diplomacy, and judgment are necessary in dealing with others.
Able to develop and implement goals and objectives aligned with the program's mission.
Excellent written and oral communication skills.
Understanding of program management techniques and methods.

Responsibilities

Provides academic advising to current and prospective master's students regarding degree requirements, course selection, and academic policies.
Guides students through program milestones such as course planning and graduation applications.
Assists students with understanding academic standing, probation, and appeals processes.
Connects students with appropriate campus resources for academic, professional, and personal support.
Monitors student progress each semester to ensure timely degree completion. Identifies and reaches out to students at risk of academic difficulty or non-enrollment.
Supports retention initiatives through proactive communication and individualized support.
Reviews and approves course substitutions, petitions, and other requests, as needed.
Reviews and processes student degree audits each semester to verify eligibility for graduation.
Advises prospective students on program options, admission requirements, and application procedures.
Participates in recruitment events, information sessions, and yield activities.
Reviews applications and make recommendations for admission decisions in coordination with program.
Develops and manages the scheduling of programs and special events.
Develops and manages the production of program materials ensuring quality and timelines are maintained.
Works with teaching faculty to ensure curriculum is revised and updated as needed. Ensures changes are made to the student materials and online courses.
Works with supervisor and other stakeholder groups on new program initiatives, to ensure professional and efficient operation of programs are being met.
Manages staff for program operations and logistics.
Conducts information sessions for our programs on a semester basis, follows up with potential students, and tracks conversion rates.
Acts as a representative of the College during all programs, membership associations, and conferences.
Performs other duties as assigned.