Program Manager for Supported Living

Residential Servicesorporated•Indianapolis, IN

10d

About The Position

SUPPORTED LIVING PROGRAM MANAGER Position Summary: Responsibilities include: Oversight, training and teaching of direct care staff and individuals; Developing and monitoring habilitation plans; Human resources functions, such as disciplinary actions, scheduling, and interviews; Attending individual, team, and staff meetings; Advocacy activities; and, General administration and oversight of services provided to a individual. Duties also include acting as a liaison with state and federal regulatory agencies, Ensuring compliance with state and federal laws, quality assurance activities, and on-call time. Position requires a commitment to individual service, a team mentality, and attention to detail.

Requirements

At least 18 years of age
High school diploma or GED equivalency and 3-5 years of experience in working with persons with developmental disabilities; or bachelor’s degree in a Human Services or related field, such as psychology, social work, or special education and 2 years experience working with persons with developmental disabilities.
Clean criminal history and OIG record
CPR certification
Free from communicable diseases
Strong written and verbal communication skills
Ability to meet physical demands of the position
Excellent interpersonal skills
Ability to accomplish tasks with minimum supervision
Ability to provide effective supervision and leadership for direct care staff
Knowledge of the MR/DD community, including resource identification
Mature and responsible judgment needed to assist individuals in meeting their goals
Ability to interact successfully with a variety of medical, social and psychological professionals
Ability to use assistive equipment, including Hoyer lift and wheelchairs
Bachelor’s Degree in Human Services or related field is required to qualify as a Qualified Intellectual Disability Professional (QIDP), and two (2) year’s experience working with persons with developmental disabilities
Without a degree in a related field, 3-5 year’s experience working with persons with developmental disabilities can be accepted for a QMRP designee position
At least eighteen (18) years of age
CPR certification
Adequate physical health
Free from Communicable disease(s)
Must be able to lift 50lbs
An interest in and empathy for persons with developmental disabilities
Exceptional oral and written communication skills

Responsibilities

Oversight, training and teaching of direct care staff and individuals
Developing and monitoring habilitation plans
Human resources functions, such as disciplinary actions, scheduling, and interviews
Attending individual, team, and staff meetings
Advocacy activities
General administration and oversight of services provided to a individual
Acting as a liaison with state and federal regulatory agencies
Ensuring compliance with state and federal laws
Quality assurance activities
On-call time
Face to face contact with individuals
Communicating with employees
Arranging and attending meetings
Conducting assessments
Interviewing potential employees
Facilitating quarterly review meetings with all involved parties
Ensuring staff submit all necessary documentation within assigned time frame
Maintaining records at both office and individual’s home
Participates in goal setting and personal centered planning
Intervention planning
Resource identification
Monitoring, reviewing and writing reports
Advocating activities
Problem solving
Providing outreach and public education
Interacting with a individual’s family, guardians, case managers, federal, state, and governmental agencies and other providers
Interviewing potential individuals (referrals)
Coordinating staffing within your own sites to cover all shifts
Alternating with other program managers to be on-call for evenings and weekends
Required to carry a pager and answering pages from office staff or consumers in a timely manner
Assessing an individual’s talents, gifts, and needs using standardized tools and observation and facilitate conversation with the individual and/or other knowledgeable and interested persons
Developing, writing and monitoring habilitation plans based on the assessed and expressed needs of the individual
Training the individual, staff members, family and others to implement the habilitation plan
Providing training focused on assisting the recipient to acquire, retrain or improve skills that directly affect the ability to reside as independently as possible
Providing self-direction training for the individual including: identifying of and response to dangerous or threatening situation, making decisions and choices effecting that individuals life and initiating changes in living arrangements
Implement money management training consisting of training and/or assistance in handling personal finances, making purchases and meeting personal finance obligations, daily living skills coaching
Socialization training and/or assistance that allows for participation in community activities and establishing relationships
Documentation of services provided and other information pertinent to demonstrating movement towards individual goals and outcomes, and other duties as assigned