Program Manager – Facilities Systems (Oracle Unifier Program Manager)
About The Position
Join a dynamic and innovative Facilities & Real Estate team supporting a large and complex healthcare portfolio spanning hospitals, ambulatory locations, and critical infrastructure. We are seeking a highly motivated Program Manager – Facilities Systems to lead the administration, enhancement, and delivery of enterprise Facilities technology solutions, with a primary focus on Oracle Unifier. This role is responsible for managing enterprise-wide Facilities systems initiatives and ensuring Oracle Unifier solutions align with organizational objectives, operational requirements, and governance standards. Working closely with Facilities Operations, Design & Construction, Finance, vendors, and Information Technology teams, the Program Manager will lead system enhancements, integrations, upgrades, and process improvements that improve efficiency, data quality, reporting, and user experience.
Requirements
- Minimum 5 years relevant technical or broader industry experience.
- Proven experience as a system administration or similar role, preferably in a facilities or design and construction environment.
- Proficiency in configuring and troubleshooting systems.
- Strong analytical and problem-solving skills
Nice To Haves
- Bachelor's degree in Engineering, Computer Science, Information Technology, Business Administration, or related field
Responsibilities
- Configure and maintain Oracle Unifier business processes, workflows, forms, permissions, attributes, shells, reports, dashboards, and notifications.
- Partner with stakeholders to evaluate business requirements and implement scalable system solutions that support Facilities Operations, Design & Construction, Capital Planning, and Facilities Finance.
- Recommend and implement enhancements leveraging platform capabilities and industry best practices.
- Support testing, deployment, and continuous improvement of system functionality.
- Develop and manage project plans, schedules, budgets, resource allocation plans, and risk mitigation strategies.
- Coordinate activities among internal teams, consultants, software vendors, and implementation partners.
- Ensure projects are delivered on time, within scope, and aligned with organizational objectives.
- Identify opportunities to streamline workflows, automate manual processes, and improve operational efficiency.
- Analyze system and operational data to identify trends, performance gaps, and opportunities for improvement.
- Develop and maintain reports, dashboards, and performance metrics that support informed decision-making and data quality initiatives.
- Lead stakeholder communications, training, and change management activities to support successful adoption of new functionality and business processes.
- Develop and maintain user guides, standard operating procedures, training materials, and system documentation.
- Serve as an escalation point for complex system issues and provide functional guidance to users.
- Ensure Facilities systems operate securely, reliably, and in compliance with organizational policies, regulatory requirements, and governance standards.
- Establish and maintain standards for system administration, configuration management, data integrity, and quality assurance.
Benefits
- Comprehensive and competitive benefits that support you and your family in every aspect of life.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
