Program Manager, Engineering Operations

LevelTen Energy•Seattle, WA

4d•$130,000 - $145,000•Hybrid

About The Position

LevelTen Energy is seeking a Program Manager, Engineering Operations to partner with the Technical Program Management function and enhance the effectiveness of the engineering organization. This role involves two key areas: hands-on program delivery, which includes managing internal engineering projects, tracking progress, developing contingency plans, and navigating a complex organizational structure with shared engineering resources. The second area is operational support, focusing on release operations, analyzing work processes, identifying areas for improvement, and establishing the necessary data, documentation, and tools to ensure these improvements are sustainable. This position reports directly to the Sr. Technical Program Manager and collaborates closely with Engineering, Product, Data, Analytics, and Infrastructure teams.

Requirements

2 to 4 years of experience in technical program management, engineering operations, or a comparable delivery-focused role within a software organization
Working knowledge of software development methodologies, including Kanban, Scrum, and Agile practices, with a practical sense of when each is the right fit
Demonstrated ability to manage timelines and deliverables across teams you do not directly manage, and to influence without authority
Strong analytical skills, comfortable pulling and interpreting delivery data rather than simply organizing it
Exceptional organization, able to hold many parallel threads without dropping them and to bring order to ambiguous or incomplete inputs
Excellent written and verbal communication, with the range to shift between engineer-facing detail and executive-facing summary
Genuine empathy for the people doing the work, with the judgment to know when a team needs pressure and when it needs cover
Hands-on experience using AI tools, specifically Claude, to accelerate program management work such as drafting communications, analyzing data, and building documentation
Familiarity with Jira, Confluence, or equivalent project tracking and documentation tools
Comfort working across both product engineering and data or analytics engineering contexts

Nice To Haves

Experience with data warehouse platforms such as BigQuery
Familiarity with data pipeline concepts and 3rd party data ingestion workflows
Exposure to vulnerability management or security operations support
Experience working alongside nearshore or offshore engineering vendor relationships
Experience in a SaaS or marketplace-model company
Exposure to renewable energy, energy markets, or climate tech

Responsibilities

Own delivery of internal engineering projects end to end, including scope definition, milestone planning, deliverable tracking, and timeline management
Develop contingency plans for dependency slips, resource constraints, and shifting scope, surfacing risk early rather than reporting it late
Operate effectively in a matrixed organization where engineering capacity is shared across competing initiatives, helping sequence work when priorities collide and communicating the downstream impact of those changes
Serve as the embedded program management presence for assigned engineering teams, owning project intake, tracking, and delivery visibility
Own release coordination across weekly feature batch releases, vulnerability releases, and hotfixes, keeping engineering, product, and stakeholders aligned on what ships and when
Run project cadence and reporting, including status updates, decision logs, meeting facilitation, and clean follow-through on action items
Analyze engineering delivery metrics to surface process improvement opportunities, and maintain the SDLC documentation that keeps teams consistent
Support vendor governance, including deliverable tracking, onboarding coordination, and engagement reporting across contracted engineering partners
Reduce manual and repetitive operational work through tooling and automation, and build the dashboards, trackers, and summaries that keep leadership and cross-functional partners informed