Program Manager - Donor Stewardship - FD Foundation - Full Time - 8 Hour - Days
About The Position
Reporting to the Executive Director of Development Services, the Program Manager, Donor Stewardship is responsible for the management of John Muir Heath Foundation’s donor stewardship and engagement activities. This position is essential to supporting the fundraising activities of the organization, enhancing the donor experience, growing a loyal donor base with a focus on donor retention, and increasing fundraising revenue. Responsibilities include the management of a comprehensive collection of programs designed to steward donors to John Muir Health including effective and creative donor engagement initiatives, acknowledgements, recognition, impact reports, donor journeys, maintaining relationships with donors and prospects, and other stewardship activities.
Requirements
- Bachelor's Degree or Equivalent years of work experience in directly related field - Required
- 2-5 years working for a sophisticated fund raising organization and/or program/project management experience in addition to the equivalent experience required in place of a degree - Required
- Experience with Donor CRM Systems (Specifically The Raisers Edge) - Preferred
- Must maintain professional and personal integrity.
- Ability to work both independently and collaboratively within a team environment while displaying flexibility in adapting to work environment.
- Possesses excellent project management skills and the ability to produce high quality work in a timely manner.
- A high degree of organizational skills, ability to set priorities, manage multiple demands and the ability to complete tasks under strict time lines is required.
- Excellent problem solving skills.
- Ability to perform gap analysis and identify risks, processes, capabilities, systems that present obstacles to successful initiative fulfillment.
- Ability to implement actionable resolutions.
- Excellent communication skills required, both verbally and in writing, with strong customer service orientation.
- Extensive experience and knowledge of PC applications including Microsoft Office Suite (Excel, Power Point, Word, Visio and Outlook).
- Must have advanced knowledge and high comfort level generating reports, budgets and performing data entry, list management, and mail merge.
- Excellent reading, writing, research and editing skills with impeccable attention to detail.
- Excellent customer service skills.
- Ability to work non-judgmentally and communicate professionally with persons of varied cultural, religious and socioeconomic backgrounds and lifestyles.
- Must be able to lift 20 lbs.
- Must have transportation.
- Demonstrated experience promoting, or desire to engage in, belonging and equity/DEI initiatives, or lived or professional experience working with marginalized communities
Nice To Haves
- Experience in an organization with a strong programmatic approach to diversity, equity, and inclusion - Preferred
- Working knowledge of digital and social media as well as event management experience.
- Ability to stand for extended periods of time.
- Availability to work some nights and weekends as needed.
Responsibilities
- Management of John Muir Heath Foundation’s donor stewardship and engagement activities.
- Supporting fundraising activities of the organization.
- Enhancing the donor experience.
- Growing a loyal donor base with a focus on donor retention.
- Increasing fundraising revenue.
- Management of a comprehensive collection of programs designed to steward donors to John Muir Health.
- Developing effective and creative donor engagement initiatives.
- Managing acknowledgements, recognition, and impact reports.
- Developing and managing donor journeys.
- Maintaining relationships with donors and prospects.
- Performing other stewardship activities.
Benefits
- Competitive salary and benefit package available.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
