program manager - Digital Operations

Starbucks•Seattle, WA

1d•Onsite

About The Position

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. We’re looking for a dynamic program manager to lead high-impact initiatives that accelerate our Digital Operating Model strategy and enable our partners and business to thrive. In this role, you’ll connect strategy to execution—develop, drive, and own new ways of working that deliver measurable impact by driving clarity for cross-functional teams and enabling growth in the velocity of delivery of Digital launches. You’ll influence how we evolve our ways of working for long-term success, foster innovation, and position Starbucks for the future. Join us and make a lasting impact on how we develop and deliver Digital solutions.

Requirements

8 yrs application of industry-based project management methodologies and tools.
8 yrs managing complex large-scale business or information technology projects.
8 yrs building and mentoring teams.
6 yrs Mentoring other project managers in program and project management.
8 yrs General business experience in large, matrixed organizations.

Responsibilities

Lead Digital Operating Model Roll-Out, including developing and rolling out new ways of working and process optimizations to enable faster delivery of features at high quality.
Provide Cross Functional Leadership, collaborate with Product, UX, and Engineering leaders to align and deliver on Digital efforts, manage cross-functional stakeholders, and communicate key updates and escalations to senior leaders.
Lead Digital Operations, running and implementing digital workflows, ceremonies, and standard operating procedures.
Create communication strategies and change management plans to drive adoption of new ways of work and foster a culture of curiosity and learning.

Benefits

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.
Additionally, Starbucks offers 100%25 upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
You will also have access to backup care and DACA reimbursement.
Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies.
This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.
For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.