Digital Program Manager

Valtech

13h

About The Position

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: The work we do and the innovation we drive Our values of share, care and dare A workplace culture that fosters creativity, diversity and autonomy Our borderless, global framework, which enables seamless collaboration Please note, we are only accepting applicants from the provinces of Ontario and Québec for this role. For Québec-based candidates, fluency in English is necessary because the position entails collaboration with teams based in the rest of Americas and occasionally in Europe. As a Digital Program Manager, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 7-10 years of experience, a growth mindset and a drive to make a lasting impact. The Program Manager provides structure, leadership, and operational excellence across complex, multi-channel marketing initiatives for enterprise-level clients. This role sits at the intersection of media, creative, technology, and performance, translating business objectives into executable plans while driving high-quality delivery across paid, owned, and digital experiences. You will lead integrated teams across Media, Data, Strategy, Technology, and Creative (Brand and UX/UI), serving as the primary delivery point of contact for large client engagements. The Program Manager ensures the overall health of assigned projects including scope, timelines, budgets, resources, risks, and client relationships —balancing big-picture strategy with meticulous attention to detail. You will thrive in this role if you are: A critical thinker who challenges the status quo A leader who values mentorship, teamwork and knowledge-sharing Excited by the intersection of technology, creativity and data Experienced in Agile methodologies and consulting

Requirements

Proven track record leading multi-channel marketing campaigns (paid social, search, programmatic, web, mobile, email) for enterprise-level clients.
Advanced experience in project planning, scope management, timelines, resourcing, and budgeting.
Demonstrated ability to translate business objectives into executable, results-driven project plans.
Expert knowledge and understanding of the fundamentals of digital media campaigns, web development, and digital strategy projects.
Expert understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations, and run team meetings.
Experience contributing to or leading process improvements for project management teams.
Strong experience managing multiple projects simultaneously with competing priorities.
Experience acting as the main client point of contact and confidently managing and setting expectations.
Excellent verbal and written communication skills.
Exceptional organizational and time management skills.
Strong ability to multi-task and work within a fast-paced environment.
Ability to simultaneously focus on strategic vision, execution details, and performance outcomes.
Direct experience managing a team of project managers with the ability to motivate project teams, inspire teamwork and take a leadership role.
7-10 years of relevant experience in project or delivery management within a marketing, media, or digital agency environment is a must.

Nice To Haves

Experience with clients in Travel & Tourism/Leisure, Emerging Brands, IMDA
Experience supporting or managing creative versioning workflows, Marketing automation campaigns, Martech platform integrations
If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.

Responsibilities

Integrated Campaign & Project Leadership
Has a deep understanding of the client’s business, their needs, expectations, and requirements.
Lead the end-to-end delivery of multi-channel marketing campaigns, including paid social, paid search, programmatic media, web, mobile, and email.
Manage program level projects with competing priorities while maintaining momentum, quality, and stakeholder alignment.
Translate client business goals into clear, executable project plans that align practice teams such as strategy, creative, data, media, and technology.
Cross-Functional Collaboration
Partner closely with multiple practice leads and teams to ensure integrated, performance-driven execution.
Enable project teams to deliver best-in-class work by providing clarity, structure, and strong delivery leadership.
Balance creative ambition with delivery feasibility, timelines, and budgets.
Client Leadership & Communication
Serve as the primary point of contact for enterprise-level clients, managing expectations, timelines, risks, and delivery outcomes.
Interface with senior client stakeholders across marketing, media, and executive teams to ensure alignment on goals, scope, and performance.
Ensure client sign-off is obtained at key milestones throughout the project lifecycle.
Team Leadership & Process Improvement
Manage and mentor project managers as required.
Help evolve, update, and set new project management processes, standards, and best practices to improve delivery consistency and scalability.
Foster a collaborative, accountable, and high-performing delivery culture.
Planning, Scope & Financial Management
Lead advanced project planning across scope, timelines, resourcing, and budgets.
Work with client teams and internal stakeholders to estimate costs and timing for project strategy, functional design, visual design, media execution, and technology requirements using established estimating tools and processes.
Ensure feasibility of delivery given scope, time, and budget constraints.
Partner with client and practice leads to identify new opportunities and support alignment decisions during pursuits.
Own accurate financial tracking, forecasting, and margin management for assigned accounts.

Benefits

Valtech offers a comprehensive benefits package effective after three months of continuous service:
A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage.
Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program.
A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech.
A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service.
Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year.
Personal Technology Reimbursement – $30/month for every employee-offered on day 1.
We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed.

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