Program Manager, Community Partnerships and Initiatives

Regional Municipality of Wood Buffalo • Derwent, AB

6d • CA$118,343 - CA$129,438 • Onsite

About The Position

At the heart of the Regional Municipality of Wood Buffalo, our Community Services team is all about people. Whether you’re supporting the RCMP, building partnerships, or answering resident inquiries through Pulse, you’re helping create safe, connected, and thriving communities. We’re united by one purpose: serving people and strengthening the region. If you're passionate about making a real difference and want to be part of a collaborative team that supports every corner of the municipality, this is your opportunity to help build a better tomorrow.

Requirements

• Knowledge of local government operations, including policy development and decision-making processes.
• Strong analytical skills, with demonstrated program management skills.
• Ability to take initiative and manage multiple projects simultaneously.
• Knowledge of all facets of community development, social housing, Reaching Home, OSSI, FCSS, council approved plans and policies, and other directives where required, including reporting on metrics and outcomes.
• Ability to operate within a politically sensitive environment and deal with sensitive and confidential issues.
• Advanced written and verbal communication skills and the ability to effectively prepare and present in a variety of settings.
• High proficiency in Microsoft Office programs (Word, Excel, PowerPoint, Outlook).
• Excellent interpersonal skills, with the ability to provide interdepartmental leadership and build relationships with diverse stakeholder groups such as other levels of government, Indigenous groups, and members of the public.
• Ability to respond effectively to rapidly changing situations, priorities, and simultaneous demands.
• Innovative problem-solving skills, with the ability to maintain composure, diplomacy, and a positive outlook during periods of stress in a demanding work environment.
• Degree in Social Sciences, Gender Studies, Human Resources, Public Administration, or a related field.
• Five (5) years of concentrated and progressive experience in community homelessness and/or community and social services is required.
• Experience related to social housing, social capital, FCSS processes, systems thinking, evaluation, developing and maintaining stakeholder relationships, and grant compliance is required.
• Submission of a Criminal Record Check.

Nice To Haves

• Experience working with equity deserving groups is an asset.
• Familiarity with GBA+ analysis or other inclusion lens/tools is an asset.
• Experience working in a public-sector environment with unionized and non-unionized employees considered an asset.

Responsibilities

• Provides strategic guidance and leadership in support of assigned portfolio and any applicable funding directives, ensuring standards for planning, support, and evaluation are met.
• Provides regular reporting and updates to manager, analyzing information from a variety of sources and presenting in a concise manner.
• Facilitates meetings and conducts reviews to ensure policy, strategic priorities, and funding objectives are met.
• Identifies emerging issues, recommends effective responses, shares complex information in an accessible and understandable manner, as well as assists with overall service delivery.
• Manages complex issues that may include political consideration.
• Works collaboratively with department staff and community partners, providing advice that is consistent, innovative, and strategic.
• Organizes and chairs meetings with internal stakeholders in support of the coordination of related work.
• Recognizes opportunities to meet municipal objectives through partnerships with internal stakeholders.
• Ensures stakeholders receive timely, professional, and comprehensive information related to assigned portfolio, i.e., Reaching Home, OSSI, FCSS, council approved plans, or other requirements.
• Anticipates and responds to issues and shares pertinent information in an effective manner while upholding confidentiality, displaying professionalism, and maintaining the values of the Municipality.
• Assists with the moderation and facilitation of presentations as required in collaboration with the other department staff.
• Assists in the preparation and delivery of council updates for assigned portfolio.
• Prepares briefing notes, presentations, and reports as required for Council and the Senior Leadership Team.
• Responsible for overall program delivery with direct involvement in daily operations and overall administration, the incumbent works collaboratively to identify risks and opportunities across multiple funded projects/initiatives within the community.
• Identifies and analyzes potential issues that may develop and recommends effective responses.
• May potentially be involved in confidential matters including committee participation, operational reviews, and business planning.
• Oversee and provide guidance to staff, contractors, and consultants as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager