Program Manager, Community Content and Events
About The Position
At Datadog we're growing our Datadog Summit program and DASH, our largest user event, to enable us to deliver events, and content to our global audience. As we scale this program we're looking to hire a Program Manager on our Community team to support our content and advocacy team efforts across these events, and other sponsored events we participate in. The Datadog Technical Advocacy team are focused on our local user communities, and bringing our technical content directly to our customers globally. You'll be responsible for planning and execution to deliver on these large-scale events, working across multiple teams at Datadog to ensure our event is high quality and a positive experience for our customers. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.
Requirements
- You have approximately 2-5 years of experience in program management, leading similar initiatives such as large scale conferences and related programs within a similar technical environment (B2B SaaS company), partnering closely with technical stakeholders
- You have experience working collaboratively across cross-functional teams; strong leadership and interpersonal skills, experience building and fostering effective working relationships
- You have strong communication skills, attention to detail and enjoy building processes
- You take a data-driven approach to program management; building tools (workflows, custom work intake processes, estimation models), collecting and analyzing data, and driving stakeholder buy-in
- You have experience influencing without direct authority at senior levels internal and external to the organization
- Able to travel via train or air, domestically and internationally, up to 20% of the time
Responsibilities
- Planning and delivering technical programming for our global events, ensuring we are able to scale these sustainably
- Tracking deadlines and deliverables for our content and events, including digital and physical assets, and working with vendors and procurement teams as needed to ensure event success
- Identifying and resolving risks and blockers for our event programing
- Maintaining our internal tools and public website for event agenda and speaker content
- Owning our onsite speaker experience for both internal and customer speakers
- Managing event programming onsite, coordinating rehearsals, staffing, and ensuring smooth onsite operations
- Collaborate closely with our Community teams, external stakeholders, and the VP of Community
- Create and refine processes; maintain focus on continual improvements, automation and scaling
- Communicate goals, status, risks, and impact to teams and stakeholders ensuring alignment and visibility of information across teams.
Benefits
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Intra-departmental mentor and buddy program for in-house networking
- An inclusive company culture, with the ability to join our Community Guilds
- Access to Inclusion Talks, our internal panel discussions
- Free, global Spring Health benefits for employees and dependents age 6+
- Competitive global benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Publishing Industries
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
