Program Manager – Commercial Operations B2B Supply

Expedia Group•Seattle, WA

2d•$110,500 - $155,000

About The Position

Expedia Group is a global travel company that connects travelers, partners, and advertisers through its consumer brands, B2B network, and travel advertising business. The Travel Partnerships and Advertising Team focuses on helping partners, including hotels, airlines, and destination marketing organizations (DMOs), deliver excellent traveler and B2B experiences, driving growth through competitive supply, advertising, and affiliate solutions. This role offers an opportunity to lead transformational change for Travel Partners and teams within the Commercial Operations team. The Program Manager will lead complex, cross-functional programs, navigate ambiguity, influence stakeholders, and deliver high-impact results in a fast-paced environment.

Requirements

Bachelor's or Master's degree in Business, Operations, or a related field
5+ years of proven experience leading complex, cross-functional, large-scale business programs and initiatives
Strong knowledge of project management methodologies (e.g., PMP, Agile) with relevant certifications
Experience in the travel industry, with a deep understanding of customer-centric and sales operations
Outstanding communication and interpersonal skills, with the ability to influence without direct authority
Skilled at managing upward and laterally — building trust with functional leaders and executives to drive alignment and unblock decisions, despite having no direct authority over the teams executing the work
Proven track record of delivering results in ambiguous and fast-paced environments
Strong business acumen and ability to connect program execution with broader business goals
Experience in change management and driving organizational transformation

Responsibilities

Lead and oversee large-scale, complex programs requiring coordination across multiple teams and organizations
Design and optimize effective program structures, governance, and frameworks throughout the program lifecycle
Program Manage cross functional teams, ensuring clear roles, responsibilities, and accountability
Anticipate, assess, and manage dependencies, resources, risks, and issues across multiple workstreams
Develop and track key performance indicators (KPIs) to measure program effectiveness and drive continuous improvement
Lead stakeholder management and communication, tailoring messages for different audiences
Influence and align functional leaders and senior stakeholders without formal authority, building the credibility and relationships needed to secure prioritization, resourcing, and follow-through across teams that don't report to this role
Drive Key programs that significantly impact the business and shape the future of travel
Lead end-to-end program execution, from concept to delivery and post-implementation evaluation
Contribute to building a high-performing program management organization
Collaborate with senior leadership to align program objectives with company strategy
Identify and leverage emerging trends and technologies to enhance program effectiveness