Program Manager - Clinical Quality Improvement

CPCQC•Denver, CO

3d•Remote

About The Position

CPCQC is a nonprofit organization dedicated to ensuring safe, equitable, and high-quality care for all pregnant and postpartum individuals, infants, and families in Colorado. They achieve this by fostering collaborations, strengthening community connections to care, and leading statewide quality improvement initiatives focused on maternal and infant health. Their core values include being Better Together, Person-Centered, Action-Oriented, Joyfully Invested, Committed to Integrity, Leveraging Expertise, and Always Learning. The organization works to prevent maternal mortality and morbidity, implement evidence-based policies, and address health disparities. This role is crucial for increasing CPCQC's impact.

Requirements

2–5 years of progressive leadership experience in the nonprofit or healthcare sector, with experience in maternal and child health initiatives preferred.
Bachelor’s degree (required) or master’s degree (preferred) in a clinically relevant field, public health, healthcare management, or a related field.
Experience working directly with healthcare providers and hospital systems on community health initiatives.
Ability to travel across the state for hospital visits and trainings several times per year.
Strong commitment to valuing diversity and equity in the workplace.
Proven operational leadership skills, including project management, strategic planning, and analysis.
Excellent organizational, prioritization, and communication skills essential for coordinating multiple projects and stakeholders.
Relationship-building skills to engage effectively with team members, partners, and stakeholders.
Comfort using project management and data tools (e.g., Asana, REDCap, shared dashboards, and Google Workspace) to keep work organized, transparent, and on schedule.

Nice To Haves

Master’s degree in a clinically relevant field, public health, healthcare management, or a related field.
Experience in maternal and child health initiatives.

Responsibilities

Lead the implementation, tracking, and evaluation of SOAR, CPCQC’s primary cesarean reduction initiative, ensuring it meets goals and creates measurable impact.
Support planning and co-facilitate monthly initiative meetings and steering committee meetings that guide strategy and execution, coordinating agendas, speakers, and clinical/technical-assistance content with your QI Advisor and sending materials to hospital teams in advance.
Manage initiative calendars and workplans, including grant deliverables, deadlines, enrollment cycles, and educational and conference opportunities.
Maintain the hospital engagement tracker and detailed initiative documentation, ensuring timely, well-organized communication with hospital participants on logistics and resources.
Lead annual planning and strategy for your initiative, including logic models, KPIs, and updates to program materials such as toolkits, checklists, and one-pagers.
Plan annual outreach, recruitment, and cohort onboarding in coordination with the Communications team.
Track and communicate about your program budget with the Director of Finance and Operations and the Accounting team, including spenddown planning and timely reimbursements.
Oversee initiative deliverables, partnering with your QI Advisor and the Data team to interpret and share quality data with participants.
Collaborate with the initiative QI Advisor to promote timely, accurate hospital data submission (e.g., via REDCap) and review current dashboards and data visualizations.
Collaborate with the initiative QI Advisor to identify data gaps with the Director of QI and Data team, and incorporate data and findings into quarterly and annual grant reports.
Contribute to grant reporting and contract compliance, ensuring program alignment with scopes of work and responding to funder requests (e.g., CDC, CDPHE, HCPF) promptly.
Evaluate and strengthen how health equity is prioritized across your initiative by deepening equity-centered conversations, data analysis, and outcome objectives in partnership with your QI Advisor.
Lead the weekly internal initiative meeting by preparing the agenda in Asana, facilitating discussion and decisions, and tracking follow-up tasks for the team.
Maintain regular touchpoints with your QI Advisor (email, Slack, or Zoom) to ensure role clarity, workload balance, and consistent hospital messaging.
Participate in the QI Huddle, bi-weekly all-team meeting, bi-weekly data team meeting, and PM team meetings to coordinate work, align programming, and surface risks early.
Coordinate education and training offerings, such as Labor Support Workshops, lived-experience sessions, and webinars, including CE coordination, logistics, evaluation, and materials.
Escalate issues promptly and appropriately, following the chain of command ( peer → Director → CEO ).
Represent CPCQC with external partners and networks (e.g., HCPF, other state PQCs, CDPHE) and in committees and workgroups, preparing agendas and sharing timely follow-up.
Communicate CPCQC’s objectives and initiative outcomes to hospitals, partners, and the broader community.
Collaborate or lead on quality improvement publications, including posters, abstracts, podium presentations, and journal articles.
Work with the communications team on newsletter updates, social media and thought leadership, and presenting at conferences across Colorado, and potentially nationally, on the impact and lessons of CPCQC’s initiatives.