Program Manager- CHAP TPI

INDIAN HEALTH COUNCIL INC • Valley Center, CA

5d • $74,804 - $82,827 • Onsite

About The Position

Since 1970, Indian Health Council, Inc. (IHC) has provided high-quality, compassionate healthcare and support services to the nine Federally recognized American Indian tribes in north San Diego County. With more than 200 employees serving 2 clinic sites, IHC is proud of the diversity of its staff as a reflection of the community it serves. The reward of working at IHC is more than a paycheck and excellent benefits; it is the impact and contribution to the Tribal community that employees value most. If you are passionate about improving the overall health and wellness of our tribal community, IHC is looking for people like you.

About Us
• Patient-Centered Care: Medical, Dental, Behavioral Health, Pharmacy, Social Services
• Research focused: Community Based Participatory grant-funded research programs; we are a Native American Research Center of Health (NARCH).
• Accredited as an ambulatory health care center by AAAHC

Our Philosophy
At IHC, we believe in empowering our patients with knowledge to achieve their healthcare goals. We strive to treat the whole person using a multifaceted approach to include physical, mental, emotional, and spiritual aspects of health and wellbeing.

Under the direction of the Research and Student Development Director, this position is responsible for managing and implementing activities of the Community Health Aide Program (CHAP) Tribal Planning and Implementation (TPI) Grant Program. The CHAP TPI Manager will be responsible for supervising and ensuring that the CHAP TPI team is aligned with the program goals, objectives and activities timeline and reporting. The CHAP TPI manager coordinates activities of the full CHAP team; clinical and CHAP TPI support staff. Activities include; student support activities; education/outreach events and mini symposiums, student recruitment and training, educational material development, collaboration with academic partners, pilot learning lab and satellite school; and program cultural alignment.

Requirements

• High school diploma or GED required.
• 4 years’ experience in related program coordination, administration experience or equivalent combination of education and experience.
• 1 year supervisory experience managing employees, interns, or volunteers.
• Applicant must have excellent computer skills and be a self-starter.
• Experience working with Tribal communities.
• Knowledgeable of Southern California Tribes.
• Self-motivated with the ability to exceed patient expectations.
• Excellent organizational skills to effectively handle multiple tasks.
• Flexibility to support change, with varying schedules, as necessary.
• Excellent interpersonal communication skills.
• Excellent public speaking skills.
• Proficient in productivity software: Microsoft Office 365, Microsoft Teams (messaging, virtual meetings, file sharing) and Share Point.
• Proficient in Canva.
• Proficient in electronic health records software.
• Utilization of Paycom and PolicyTech systems.
• A valid California driver’s license and a good driving record will be required at the time of appointment and must be maintained throughout employment.
• Current CPR certification or attainment within 6 months of hire.
• Applicants must successfully pass a pre-employment physical exam, tuberculin skin test or x-ray and urine drug screen test.
• Health must be adequate to perform all duties of the position.
• Must pass criminal background check.

Nice To Haves

• Bachelor’s degree preferred.
• Knowledge of Community Health Aide Program is a plus.
• Experience in student support and educational programs is a plus.

Responsibilities

• Manage the daily operations of the department, or sub-section of the department.
• Direct and participate in the development, interpretation, evaluation, and recommendation of department policies, procedures, rules, and regulations for the effective operation of programs and services.
• Engage and participate in continuous quality initiative (CQI) activities, including data collection, monitoring, and reporting.
• Work with the department director to create short- and long-term department goals and objectives that align with organizational strategies.
• Implement and monitor strategic action plans and goal achievement, communicate outcomes to subordinate employees.
• Manage and direct the work of subordinate employees, by establishing work schedules, creating assignments, setting priorities and monitoring productivity, and time and attendance.
• Responsible for ensuring adequate staffing coverage in accordance with minimum staffing plans.
• Develop and communicate individual goals for subordinate employees, monitor and evaluate employee performance through the review of completed work assignments and work techniques.
• Identify employee development and training needs and ensure that training is obtained.
• Make recommendations for personnel actions.
• Facilitate internal and external collaborative meetings, ensure health promotions information is disseminated and gathered with accuracy and cultural relevancy.
• Clearly communicate project goals and coordinate appropriate activities/meetings to ensure goals are met.
• Partner with local treatment and recovery centers in a manner consistent with Tribal preferences and beliefs on the development and implementation of a quality improvement plan focusing.
• Establish collaborations with state, territorial, and/or local Tribal entities to improve effective recovery and linkage to tribal resources.
• Provide or collaborate on the development of training for Opioid Use Prevention including MAT/MOUD staff that specifically addresses the needs of community members.
• Maintain well-organized documentation, tracking, and reporting processes.
• Responsible for uploading/submitting all required grant reports following Director approval.
• Attend department meetings, and community collaborations to provide presentations, support, and other resources to staff and program affiliates.
• Participate in local community gatherings/events for outreach and awareness.
• Position may be re-assigned during activation of EOP.
• Manages one or more subordinate employees.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include interviewing, hiring under consult with RSD and training employees; planning, assigning, and directing work; appraising performance; rewarding, and disciplining employees; addressing complaints and resolving problems.

Benefits

• PPO medical, dental, and vision insurance with low employee contribution
• company-paid life and disability insurance
• malpractice coverage for providers
• 403B retirement with company matching
• generous PTO and Sick time
• 14 paid holidays
• paid jury service
• paid bereavement leave
• reimbursement for professional license(s), and certifications such as CPR and continuing education units.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED