Program Manager, CASA House and Adolescent Day Program

CASA Mental Health • Fort McMurray, AB

27d • CA$86,815 - CA$131,281 • Onsite

About The Position

Help build the future of adolescent mental health care in Alberta. CASA Mental Health is expanding its circle of care around the province to provide much-needed mental health services to as many families as possible – where they need it, when they need it. As part of this expansion, CASA Mental Health is opening a CASA House facility in Fort McMurray in 2027 that will serve youth with both day and live-in programming. CASA House is a live-in program for teens who need support with significant mental health and/or addiction challenges. Teens stay at CASA House for an average of four months. This is a unique opportunity to help establish a first-of-its-kind service in your community. As a foundational leader, you will play a key role in building the program before opening, including recruiting and developing high-performing teams, establishing clinical and operational processes, strengthening community partnerships and preparing the program to deliver exceptional care from day one.

About the Role
Reporting to the Director, Clinical – CASA House and Day Programs, the Program Manager provides operational leadership and oversight for an innovative new integrated model of care, bringing together CALOCUS Level 5 (CASA House) and Level 4 (Adolescent Day Program) within a single purpose-built program. This is an exciting opportunity for an innovative leader who thrives in building teams, leading change and creating exceptional programs that will shape the future of adolescent mental health care in Alberta. Successful candidates will be energized by the opportunity to establish services and shape organizational culture from the ground up.

Requirements

• Graduate degree in clinical psychology, social work (with psycho-social intervention designation), occupational therapy or nursing; or a bachelor’s degree in nursing with a minimum of five years of experience in child and family mental health and at least two years of leadership experience.
• Equivalent combinations of education, professional registration and progressive leadership experience in clinical health care environments may also be considered.
• Current registration and good standing with the applicable professional regulatory college under Alberta's Health Professions Act.
• Minimum of five years of progressively responsible experience in child and youth mental health, addictions, acute health care or related human services.
• Minimum of two years of leadership experience in a health-care setting.
• Demonstrated experience leading interprofessional teams, managing operations, developing staff and driving quality improvement initiatives.
• A satisfactory Criminal Records Check with Vulnerable Sector Search and Child Intervention Check. This would be the financial responsibility of the successful candidate.
• Ability to pass and maintain Therapeutic Crisis Intervention (TCI) certification (training provided by CASA) as well as physical ability to perform all interventions.

Nice To Haves

• Experience leading the development, implementation or expansion of clinical programs or services is an asset.
• Project management experience, including operational readiness, implementation planning or change management is an asset.
• Experience collaborating across health care, education and community sectors is an asset.
• Certification in Lean methodology, quality improvement or project management is an asset.

Responsibilities

• Provide operational direction and service delivery leadership, including performance management, mentorship and coaching of interprofessional staff, workforce planning, staff education, quality improvement and evaluation.
• Work closely with internal and external careholders to develop integrated service pathways that ensure adolescents and families receive seamless, evidence-informed mental health care.
• Model, develop and promote effective, collaborative communication within and between teams to promote a safe, respectful and trusting workplace culture.
• Organize and participate in external engagements representing CASA Mental Health, including presentations at events/meetings, attending exhibits and speaking with the community at large.
• Promote a culture of growth and development, providing leadership, guidance and support to program, clinical and educational staff
• Initiate and lead the recruitment cycle, including interviewing, hiring, onboarding, offboarding and termination.
• Oversee a collaborative leadership model, providing leadership and direction to Program Supervisors, physicians and interprofessional team members to support the development and implementation of high-functioning teams.
• Effectively allocate personnel and operations budgets, including travel and transportation allocations.

Benefits

• Employer-paid health and dental benefits, including $1000 per paramedical practitioner and $2,000 annually in mental health services.
• Flexible Spending Account that allows you choose between Health Spending, Personal Spending, your RRSP or CASA Pension Plan.
• Defined contribution pension plan with generous employer match.
• Five paid wellness days plus a holiday break in December to spend time with loved ones.
• Paid time off for illness, bereavement, moving and education.
• Up to 12 weeks parental leave top-up so you can spend precious time with your new addition.
• Access to our Employee Assistance Program (EAP) and a range of employee discounts.
• Learning and growth opportunities including ongoing Indigenous cultural competency training and annual inclusivity, diversity, equity and accessibility training events.
• Recognition and community-building through employee appreciation events, team celebrations and opportunities to connect across CASA locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager