Program Manager, Cabin Interiors, Senior

Jamco America Inc•Everett, WA

35d•$134,000 - $200,000•Hybrid

About The Position

The Senior Program Manager provides strategic leadership and end-to-end accountability for major aircraft cabin interiors programs, with full ownership of program execution and financial performance. This role leads cross-functional teams across Jamco's global organization to deliver profitable, high-quality solutions that meet customer, regulatory, and contractual requirements. Serving as the primary interface with customers, OEMs, and executive leadership, the Senior Program Manager drives program strategy, manages risk and opportunities, and ensures successful execution throughout the entire program lifecycle while protecting margin, schedule, and customer satisfaction. Summary The Senior Program Manager leads major customer cabin interiors programs and owns their profit-and-loss performance across the full program lifecycle. This role carries end-to-end accountability for program revenue, cost, schedule, and margin, and serves as the central point of integration across customers, the OEM, suppliers, and internal functions. Success depends on leading cross-functional teams through influence rather than direct authority, and on operating effectively across Jamco’s global sites and cultures to deliver profitable, on-time, and requirement-compliant programs.

Requirements

Bachelor’s degree (B.A./B.S.) in business management or engineering, or equivalent related work experience; engineering degree preferred.
Minimum of 7 years of program management experience in the aircraft or aerospace industry.
Demonstrated experience leading full program profit-and-loss on major customer programs (EAC/EVM management, margin recovery, and change and claims negotiation).
Proven ability to lead cross-functional teams through influence without direct authority.
Ability to operate effectively across global sites and cultures.
Strong interpersonal and communication skills are required to effectively interact with employees, customers, and suppliers.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to write speeches and articles for publication that conform to prescribed style and format.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Must demonstrate concern and take actions to meet requirements and high standards of quality of both internal and external customers.
Must display courtesy and sensitivity.
Manage difficult situations.
Meet commitments.
Respond promptly to customer needs.
Solicit customer feedback to improve service.

Nice To Haves

Engineering degree preferred.

Responsibilities

Owns the full lifecycle and profit-and-loss performance of assigned customer interiors programs across multiple airlines (development, production, and in-service).
Leads across cross-functional teams (engineering, supply chain manufacturing and factory operations, quality, and finance) through influence rather than direct authority.
Develops and executes program strategy to deliver within cost, schedule, margin, and requirements.
Defines program schedules, milestones, and deliverables.
Creates and maintains program plans and Work Breakdown Structures (WBS).
Supports the RFQ and bid process by validating scope, cost, margin assumptions, and resource needs.
Manages program scope and configuration changes against contract, cost, and schedule baselines.
Dispositions and negotiates customer change requests to protect program margin and schedule.
Establishes and holds delivery schedules and customer milestone commitments.
Tracks, forecasts, and communicates the cost and margin impact of program changes.
Partners across engineering, supply chain, manufacturing, and quality to drive program execution and continuous improvement.
Monitors program performance and customer feedback to identify cost-reduction and improvement opportunities.
Provides program and pricing input to business development to support follow-on capture and new program pursuits.
Acts as the primary customer interface for program and contractual matters.
Acts as the primary interface with the OEM or STC Applicant.
Conducts program milestone reviews with internal and external stakeholders (e.g., ITCM, PDR, CDR).
Reports program financial, schedule, and technical performance to executive management.
Owns full profit-and-loss accountability for assigned customer interiors programs, including revenue recognition, cost-to-complete, and margin performance against bid and the annual operating plan.
Builds, defends, and manages budgets and forecasts; reports variance to plan and corrective actions to executive management.
Manages Estimate-at-Completion (EAC) and Estimate-to-Complete (ETC) and apply Earned Value Management (EVM) to track cost and schedule performance and drive corrective action when a program trends off-margin.
Identifies, prices, and negotiates contract change notices (CCNs) and claims to protect and grow program margin.
Leads cost-reduction and margin-recovery initiatives across the program value stream.
Identifies and manages program risks (technical, financial, schedule) and develops mitigation strategies.
Identifies and pursues opportunities to expand scope and capture follow-on and new program contracts.