Program Manager, Business Development and Sales Effectiveness, US Commercial Bank

BMO•Los Angeles, CA

2d•$81,400 - $151,800•Onsite

About The Position

The Program Manager leads assigned sales programs from design through implementation and sustainment. The role converts priorities into actionable plans, coordinates cross-functional delivery, and addresses barriers to field adoption and performance.

Requirements

Typically 5-7 years of relevant experience and a post-secondary degree in a related field of study, or an equivalent combination of education and experience.
Solid experience managing cross-functional programs or projects from design through implementation and sustainment.
Strong knowledge of program planning, stakeholder management, change readiness, communications, reporting, and issue resolution.
Ability to translate business strategy into clear workplans, field requirements, deliverables, and measures of success.
In-depth verbal and written communication, collaboration, analytical problem-solving, and influence skills.
Ability to work independently, manage non-routine situations, and balance multiple priorities.

Nice To Haves

Working knowledge of commercial banking, sales programs, business development, or a comparable financial-services environment is preferred.

Responsibilities

Lead assigned sales programs from scoping and business requirements through launch, measurement, and sustainment.
Develop integrated plans defining outcomes, milestones, roles, dependencies, risks, communications, and success measures.
Manage workstreams, governance, status reporting, issue resolution, escalation, and program documentation.
Translate business priorities into practical sales programs, processes, tools, and field resources.
Partner across Sales, Product, Marketing, Strategy, Operations, and Technology to ensure solutions are relevant and executable.
Define readiness requirements and confirm resources, processes, technology, and stakeholder support before rollout.
Serve as the central coordination point during implementation of assigned programs.
Develop or coordinate field communications, leader materials, FAQs, job aids, and implementation resources.
Use field feedback to identify adoption barriers, resolve issues, and reinforce program requirements.
Define program metrics, reporting requirements, and adoption indicators with relevant stakeholders.
Provide updates and dashboards highlighting progress, outcomes, risks, decisions, and trends.
Use performance data and feedback to improve program effectiveness and document lessons learned.
Take measured risks while protecting the bank by applying BMO’s Risk Management Framework in the execution of the role, in line with the Bank’s Risk Culture and approved Risk Appetite.
Make sound, risk-informed decisions that align to business strategy, protect assets, and comply with applicable policies, standards, procedures, laws, and regulations.
Broader work or accountabilities may be assigned as needed