Program Manager - Agile Delivery

OhioHealth • Columbus, OH

2d • Hybrid

About The Position

The Program Manager – Agile Delivery is accountable for ensuring work is delivered effectively, managing timelines, scope, risks, and stakeholder communication. The role operates as the execution leader within Agile teams, coordinating across product, engineering, and business stakeholders to drive predictable, high‑quality outcomes.

Agile Delivery Leads are responsible for:
-Ensuring work gets delivered and is the accountable owner of execution predictability and owns delivery outcomes end to end
-Collaborating closely with other roles to orchestrate end-to-end of delivery across business + technical domains
-Facilitating an Agile operating model and embodies a product ownership mindset

Requirements

• Bachelor's Degree
• PMP - Project Management Professional - Project Management Institute
• Five years in a project/program manager role or comparable work Experience
• PMI- focused project management training or comparable training
• Experience managing multiple medium to large scale IT projects simultaneously.
• Project management certification recommended (PMP, PgMP, or PfMP) ; otherwise, a plan for attainment OR a graduate level Degree
• Bachelor's Degree in IT, Healthcare, or Business Administration
• Eight years or more of IT project/program management experience in a healthcare setting.

Nice To Haves

• Strong background in executing delivery across multiple methodologies (e.g., hybrid, iterative, or agile-aligned approaches)
• Understanding of software development, testing, deployment, and integrations
• 3+ years in Agile software development environments
• Agile/Scrum certification(s)
• 7+ years of program or portfolio-level delivery experience, preferably within healthcare IT or similarly complex environments
• 8+ years of IT project/program management experience in a healthcare setting (or comparable domain complexity

Responsibilities

• Lead a team of project managers and senior project managers in the delivery of a portfolio of projects, ensuring alignment with strategic objectives and adherence to the Solution Delivery framework. This includes ensuring all project managers develop and maintain project artifacts to support scope, schedule, status communication, budget, and risk management. Lead the team through organizational change, ambiguity, and competing priorities.
• Drive alignment between IT project management, vendor project management, and operational leadership for enterprise-wide initiatives.
• Manage resourcing needs to support delivery of the portfolio. Interview, hire, and onboard both internal and external project managers. Coach, mentor, and serve as the escalation point for project managers. Creatively solve problems, remove roadblocks, and escalate appropriately.
• Manage vendor relationships to support project management staffing.
• Monitor overall financial performance of the portfolio of projects, partnering with finance to align on overall actual and forecasted capital and operating expenditures.
• Establish and facilitate program steering committees and governance, ensuring efficient processes and decision making with effective communication and transparency.
• Build trusted partnerships across clinical, operational, financial, design and construction and technical organizations including applications, infrastructure, and security. Partner with product managers, engineers, and business leaders to modernize platforms, enable AI and analytics capabilities, improve customer/patient experiences, and continuously optimize delivery processes.
• Collaborate with peers to continuously improve the maturity of the Solution Delivery organization. Establish and/or optimize governance structures which promote transparency of project status, risks, and issues, and identification of needed executive decisions. Develop tools to automate manual project management deliverables and processes, improving efficiency.
• Represent IT Solutions Delivery in enterprise forums and collaborate with the EPMO to drive project success.
• Translate business goals into executable roadmaps and coordinating cross-functional teams across Product, Engineering, Data & Analytics, and business operations to deliver measurable outcomes.

Benefits

• We work hard, care deeply and reach further to help people uncover their own power to be healthy.
• We inspire hope.
• We learn, grow, and achieve more – in our careers and in our communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager