Program Manager, Advanced Life Support (Reg FT)

Community College of Allegheny County (CCAC) • Pittsburgh, PA

6d • Hybrid

About The Position

This position is responsible for the overall administration, coordination, development, and evaluation of the Advanced Life Support educational programs. This position ensures compliance with all applicable state, national, and accreditation standards while maintaining high-quality educational experiences for students, instructors, and affiliated agencies. The Program Director oversees daily program operations, staff coordination, curriculum management, student success initiatives, and equipment and resource management.

Requirements

• Bachelor’s degree, EMS, Education and four years of related experience in EMS education, training, or emergency services administration.
• Experience coordinating educational programs and supervising personnel.
• Experience with accreditation processes and regulatory compliance.
• Current state Paramedic certification/licensure.
• Instructor certifications in EMS.
• Knowledge of ALS educational standards, accreditation requirements, and EMS regulations.
• Strong organizational, leadership, and communication skills.

Responsibilities

• Direct and manage all aspects of the ALS educational program.
• Ensure compliance with state EMS regulations, accreditation standards, and organizational policies.
• Required to maintain accreditation established by the Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions (CoAEMSP) and other governing agencies.
• Develop, review, and revise program policies, procedures, and curriculum as needed.
• Monitor program effectiveness and implement improvements to maintain educational excellence.
• Coordinate and oversee scheduling of ALS courses and clinical activities.
• Ensure classes are planned sufficiently in advance to allow student enrollment and staff preparation.
• Work collaboratively with support staff to finalize class rosters, instructor assignments, and classroom logistics.
• Ensure all required instructional materials, books, and equipment are available prior to course start dates.
• Supervise and support instructional staff, coordinators, and support personnel.
• Provide guidance and assistance to instructors regarding course delivery, student concerns, and compliance requirements.
• Facilitate instructor development and ensure instructors maintain required certifications and credentials.
• Conduct meetings and training sessions as necessary.
• Assist students with program requirements, forms, and academic concerns.
• Provide guidance, remediation, tutoring, and additional practice opportunities when needed.
• Monitor student progress and maintain accurate student records.
• Support student preparation for certification and National Registry examinations.
• Prepare and maintain documentation required for accreditation reviews and state audits.
• Ensure continuing education programs are submitted and approved within required timelines.
• Maintain accurate program records, reports, and regulatory documentation.
• Serve as liaison with accrediting agencies, state EMS offices, and affiliated organizations.
• Prepare clear, concise reports, correspondence, and program documentation.
• Communicate effectively with students, instructors, supervisors, affiliated agencies, and support staff.
• Utilize professional oral and written communication skills to ensure accurate information sharing.
• Performs other related duties as required or as assigned.

Benefits

• Comprehensive Health Coverage: Access to an excellent health plan with a very low out-of-pocket expense network option.
• Generous Time Off: Enjoy a range of time-off benefits that are tailored to your position, along with a four-day workweek in the summer for an ideal work-life balance. These benefits vary and may include vacation, personal, sick, and holiday pay, as well as options like collegial coverage for faculty.
• Retirement Planning: Options include a 403(b) retirement plan with up to 10% employer match or a state-defined benefit pension.
• Financial Peace of Mind: Employer-paid benefits include group life insurance, short/long-term disability, and access to flexible spending accounts (FSAs).
• Wellness Support: Our Employee Assistance Program (EAP) is available for confidential support, with resources to address personal and professional challenges.
• Educational Support: Take advantage of tuition waivers, tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and a variety of professional development opportunities to grow your career.
• Exclusive Employee Perks & Rewards: Save on theme parks, sporting events, electronics, and more!
• Additional Advantages: Free employee parking to make your commute easier.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager